Description
We are seeking a person to perform microcomputer support tasks in Zaragoza. Responsibilities include resolving software and hardware incidents, handling user inquiries (in person, by phone, or via email), installing and configuring software, providing office automation support, supporting videoconferencing rooms, supporting mobile devices (iPhone, Android), supporting VIP users, and maintaining updated databases.
A summer temporary contract is offered, with a salary of €9.61 gross per hour (approximately €1,614 gross per month). Working hours are from 8:00 to 16:30, with a 30-minute lunch break. The position is located in the Muelle area of Zaragoza.
**Required Knowledge:**
* Windows 10 and Windows 11 operating systems.
* iPhone configuration (Apple OS)
* Tablet configuration (Android OS)
* Microsoft 365.
* Management and ticketing tools.
* User and permission management.
* Remote support.
* Diagnosis and resolution of workstation incidents.
* Networks.
* Hardware.
* Communications.
* Active Directory.
Education
* Higher Vocational Training Cycle in Computer Science, Systems, or similar. Certifications
* Microsoft 365 Fundamentals. (Desirable)
* Experience: Minimum 1 year of on-site technical support experience.
**Languages:**
* Spanish and Catalan: advanced or native level.
* English: desirable.