Receptionist

Description

Job Summary: BLUESEA Hotels is seeking a Receptionist to ensure professional and friendly customer service, contributing to a memorable experience during guests’ stay. Key Highlights: 1. Joining a solid and growing hotel chain. 2. Positive work environment. 3. Professional training and development. **Description:** ---------------- At BLUESEA Hotels, we make travel easy, accessible, and hassle-free. We are a hotel group specializing in vacation tourism, headquartered in Palma de Mallorca, with presence in Spain’s most iconic destinations: the Balearic Islands, Canary Islands, Costa del Sol, Costa Brava, Valencia, Costa de Almería, Cádiz, Costa de la Luz, Rías Baixas, Cantabria, Madrid, and Marrakech. We strive to continuously evolve so that each stay is better than the last, embracing innovative, flexible, and responsible management practices. We are currently expanding our team and seeking to hire a Receptionist to guarantee professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check-in, check-out, and reservations. * Provide information on hotel services, facilities, and activities. * Resolve guest incidents, complaints, or requests. * Coordinate with other departments to ensure proper guest service. * Handle phone calls, emails, and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety, and data protection standards. **Requirements:** --------------- **Professional Competencies:** * Prior experience as a receptionist or in customer service within hotels or tourist accommodations. * Familiarity with hotel property management systems (PMS) and basic office software. * Good oral and written communication skills in English; additional languages are an asset. * Ability to organize and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. * Flexible availability. **We Offer:** * Joining a solid and growing hotel chain. * Positive work environment. * Professional training and development.