Summary: Join a multi-award-winning digital payments and insight platform as an SRE/DevOps Engineer to elevate reliability, incident response, and cloud platform capabilities. Highlights: 1. Strengthen reliability, observability, and resilience of a cloud-native platform 2. Lead and participate in incident response and improve developer experience 3. Contribute to automation and continuous improvements to increase resilience **A bit about us...** Please allow us to celebrate our own success for a moment... We've built a customer\-centric product that is market\-leading, and we are smashing it! We're a **multi\-award\-winning** digital payments and insight platform within the automotive industry. We work with over 5,000 automotive retailers, helping drivers to pay for motoring costs, accessories, and other services through a variety of different payment options. Our purpose is to build a solution that gives drivers peace of mind while enhancing customer experience and assisting with dealer profitability. Bumper is a fast\-growing payments scale‑up, and after an exciting Series B in 2024, we’re continuing to expand across Europe. We’re now looking to welcome a talented **SRE/DevOps Engineer** to join our Infrastructure team and help us elevate our reliability, incident response, and cloud platform capabilities. Our Head Office is in Sheffield City Centre, with offices also based in London and Turkey. We've also expanded further, bringing retailers in Ireland, Germany, Spain, and the Netherlands on board, with the vision of being the leading automotive payment and insights platform! **A bit about the role...** As an **SRE / DevOps Engineer**, you’ll play a key role in strengthening the reliability, observability, and resilience of our cloud‑native platform. This role sits at the intersection of **Site Reliability Engineering, DevOps, and Incident Response**, blending operational excellence with platform engineering. You’ll work closely with engineering teams across Bumper to ensure our systems are scalable, secure, and well‑monitored — while also improving how we detect, respond to, and learn from production incidents. This is a chance to make a real impact on our infrastructure foundations, developer experience, and operational culture. This is a **full‑time remote role based in Spain**, reporting directly to the Head of DevOps \& Infrastructure. **Day\-to\-day responsibilities:** * Design, build and maintain secure, scalable cloud infrastructure across AWS and Azure * Manage and enhance our Kubernetes (EKS) platform to support reliable, modern applications * Develop and maintain Infrastructure as Code using Terraform and Helm * Improve and support CI/CD pipelines using Argo Workflows, ArgoCD and GitHub Actions * Lead and participate in incident response, including on‑call activities and major incident coordination * Drive high‑quality monitoring, alerting and observability across metrics, logs and traces * Conduct and support blameless post‑incident reviews, ensuring follow‑up actions are delivered * Define and implement SLIs/SLOs to improve service reliability and operational excellence * Collaborate with engineering teams to embed best practices and improve developer experience * Contribute to automation, tooling, and continuous improvements that reduce toil and increase platform resilience **What we are looking for in you…** We’re excited to welcome someone who shares our passion for building **reliable, scalable, well‑engineered cloud systems**. You thrive in environments where operational thinking, **curiosity**, and continuous improvement are valued. * Proven experience in DevOps, SRE, or Platform Engineering roles * Strong hands‑on experience running Kubernetes in production * Experience with AWS and/or Azure cloud platforms * Solid experience with Terraform and IaC automation * Experience participating in or managing production incidents and on‑call * Strong grasp of monitoring, alerting, and observability principles * Ability to diagnose and fix complex distributed systems issues * Demonstrated use of GenAI tools (ChatGPT, GitHub Copilot, Claude) in engineering workflows * Excellent communication and calmness under pressure * A passion for automation and reducing toil **Nice to haves...** * Experience with Grafana Cloud, IRM or other incident management tools * Familiarity with Argo Workflows / ArgoCD * Experience defining SLIs/SLOs at scale * Background in Platform Engineering * Experience improving or redesigning incident management processes We’re an international team, and **English is our shared working language**. You’ll collaborate frequently with colleagues in the UK, so confidence communicating in English is important for this role. **What you'll get from us...** * **Competitive Salary** * **Company bonus scheme** * Digital **health and wellbeing partner** with access to **healthcare** and benefits, such as **food, transport and childcare** * We give **26 days holiday \+ bank holidays**, plus volunteer days throughout the year (prorated) * For all your **wellbeing and development needs**, we give each colleague access to a benefits platform, with an allowance of **€300 per year** for wellbeing, and **€175 per year** for development * Our **Bumper Flex policy** for better work/life balance * **25% off Bumper loans** for all colleagues * Annual company\-wide **Bumper Retreat** \- a few days of fun, collaboration, and mingling (make sure your passport is in date!) Perks are nice, but we know perks don’t make up the whole package of a great job. By joining our Bumper team, you'll have the opportunity to be an ambassador for our product \& brand, and help us to continue on our winning streak!