IT SICAP is seeking a Level 1 Technical Support profile to join an important telemarketing company. If you meet the following requirements, do not hesitate to apply for our vacancy: **Responsibilities** * Installation and maintenance of computer equipment (hardware and software) * Installation and maintenance of antivirus systems - Administration of devices and users via Active Directory * Incident management * Performing network tests when placing equipment at workstations. * Equipment setup. * Wiring and rewiring of printers and workstations / Network electronics. * VLAN configuration. * File backup * Resolving incidents and requests using the designated escalation tool. **Requirements** * Intermediate degree in microcomputing. * Experience in equipment setup * Experience with Active Directory. **What do we offer?** * Indefinite contract * Working hours from Monday to Friday, 9:00 a.m. to 6:00 p.m., including 1-hour lunch break. * Start date between 02/01/2025 and 26/01/2025 * Salary: 16,572 b/a IT SICAP will process the data received through the platform as the data controller, with the purpose of managing the selection process to which you have applied, based on pre-contractual measures under Article 6.1b of the GDPR. Additionally, we may request your consent to retain your data for future selection processes if your profile matches available positions, based on Article 6.1a of the GDPR. You may also exercise your rights to access, rectification, erasure, opposition, restriction of processing, data portability, and not to be subject to automated individual decisions. Position type: Full-time Salary: Starting at €16,572.00 per year Work location: On-site employment Expected start date: 16/05/2025