Job Summary: We are seeking a professional waiter/waitress with a strong service orientation to ensure an excellent customer experience, coordinating the dining room and resolving incidents. Key Highlights: 1. Key role in customer experience and dining room coordination 2. Efficient service management and professional attention to guests 3. Opportunity to work in a high-level environment with professional development * Espai Puntal * Barcelona * * ### **Experience** No experience required * ### **Salary** Compensation unspecified * + ### **Area \- Position** **Hospitality, Tourism** - Waiter/Waitress + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 3 - * ### **Contract** Fixed-term contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** We seek a professional waiter/waitress with experience and a service-oriented vocation to join our team. The selected candidate will play a key role in ensuring excellent service, coordinating with other team members, and constantly safeguarding our customers’ satisfaction. Main tasks: Service Management and Execution: Efficiently deliver dining room service in accordance with the establishment’s quality standards. Customer Service: Greet guests, provide guidance on the menu and wine list, and professionally manage orders. Dining Room Coordination: Ensure smooth workflow and maintain order and cleanliness in the dining area. Incident Resolution: Independently handle any customer inquiries or complaints to guarantee a positive experience. Protocol Compliance: Strictly adhere to hygiene regulations, food safety standards, and table service protocols. Equipment Management: Be responsible for the proper use and maintenance of tableware, glassware, and work equipment (POS systems). Inventory Support: Assist in monitoring stock levels of beverages and daily operational supplies. Proven prior experience in restaurants of a similar standard. Proficiency in dining room service techniques and protocol. Strong communication skills, empathy, and ability to work collaboratively in a team. Ability to work under pressure with a positive attitude. Language proficiency: English or French. Catalan: Excellent level (mandatory). Basic computer skills (POS system management). Experience or knowledge of natural wines is considered a plus. Sommelier or mixology training (highly valued). ### **Requirements** .