Overview You're clear on this: it's about the in-store customer experience. You love talking about apparel and athletic footwear as much as collecting it. You easily start natural, friendly conversations, adapt to different types of customers, and solve problems with a smile. You also enjoy teaching others to do the same. As team leader, you are expected to drive sales to maximize profitability in line with division standards. Your performance will be measured by your ability to meet personal and productivity goals. You will assume management and leadership responsibilities in the absence of the store manager and assistant manager. Responsibilities Inspire and motivate your team to drive sales while delivering exceptional customer service. Maintain personal and productivity goals. Maintain quality and productivity across all aspects of your store. Act as a partner between customers, sales associates, assistant manager, and store manager. Ability to learn and share product knowledge and trends to match customer needs. Stay informed and knowledgeable about all products, keeping up with current and upcoming trends and products. Contribute to a positive and inclusive work environment. Qualifications At least one year of retail experience Self-confident and comfortable interacting with customers to deliver an outstanding experience Motivated to achieve excellent results through personal enthusiasm for engaging with customers and sports products Initiate tasks or activities without supervision Flexible availability, including evenings, weekends, and holidays