Senior AI Operations Engineer

Description

Posted date Jul. 14, 2026 Contract type Full time Job ID R\-256341 **Why choose AstraZeneca Spain?** --------------------------------- AstraZeneca Spain is a rising force in our global business. With headquarters in Madrid and our global hub in Barcelona, we’ve become an important international centre of excellence in the fight against critical disease. Boasting vibrant universities and business schools, the Barcelona ecosystem is a place where scientists can thrive. We attract a diverse workforce from across the globe, shining a beacon for innovation in a country that’s committed to clinical development. We invite you to bring your talents to Barcelona where our respiratory medicine R\&D and Global Marketing centre offers opportunities in R\&D, IT, Commercial and HR. Or join us in Madrid and shape our growth in our BUs (Respiratory, Oncology \& CVRM ), and a range of Corporate functions. Additionally, you can find sales roles throughout the country. Together, we’re contributing to a world\-leading pipeline of therapeutics and delivering life\-changing medicines to patients. **Who do we look for?** ----------------------- Calling all tech innovators, ownership takers, challenge seekers and proactive collaborators. At AstraZeneca Spain, breakthroughs born in the lab become transformative medicine for the world's most complex diseases. Alongside technical expertise, colleagues have the resilience, energy and collaborative mindset to change lanes, work with different teams and start projects from scratch. Here, diverse minds and bold disruptors can meaningfully impact the future of healthcare using cutting\-edge technology. Whether you join us in Madrid or Barcelona, you can make a tangible impact within a global biopharmaceutical company that invests in your future. Join a talented global team that's powering AstraZeneca to better serve patients every day. **Success Profile** ------------------- Ready to make an impact in your career? If you're passionate, growth\-orientated and a true team player, we'll help you succeed. Here are some of the skills and capabilities we look for. ### **Diverse collaborators** This is a speak\-up culture that values collaboration. You’ll proactively bring your unique perspectives, experiences and skills to the table and seek the same from others. With our international team composition and the need for fast\-paced collaboration, you’ll always be building new connections with colleagues. ### **Cutting\-edge innovators** When you join us, you’ll be part of a team that embraces digital technology and data to transform the way we work and the work we do. Every day, you’ll help make history, empowered to ignite your creativity and build something enduring. ### **Resilient trailblazers** Here, the answers aren’t always available. So, you’ll need to bring a fearless, self\-starter mindset to navigate uncharted territories. You’ll harness your ceaseless energy to discover and make the necessary connections with colleagues to shape the future and achieve maximum impact. ### **Agile movers** Seize ownership and excel with autonomy to enjoy the constant rush of ground\-breaking discovery. Your ability to anticipate sudden shifts and adapt swiftly will prove critical as you make your mark in an environment that rewards initiative and resilience. **Responsibilities** -------------------- **Job ID** R\-256341 **Date posted** 07/14/2026 Do you have expertise in, and passion for, AI\-powered operational excellence? Would you like to apply your expertise to impact a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you! **ABOUT ASTRAZENECA** AstraZeneca is a global, innovation\-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development. **ABOUT OUR ENTERPRISE AI PLATFORMS \& SERVICES TEAM** A place to do important work. We connect across the whole business to power each function to better influence patient outcomes and improve their lives. Impactful and valuable, this is where you come to raise your profile and do good for others. Play an increasingly crucial role in driving disruptive transformation on our journey to becoming a digital and data\-led enterprise. Unleash the power of our latest innovations in data, machine learning and technology to turn complex information into life\-changing and practical insights. Work in synergy with leading experts in our specialist communities. Here we bring the brightest minds to bear, with access to cutting\-edge techniques and the opportunity to be part of novel solutions. It’s up to us to drive the outcomes forward, inventing and building, expanding our knowledge to identify the next opportunity. An inclusive team, we bring together diverse areas – different functions as well as external partners. Pooling from an unrivalled source of knowledge, we share, learn and challenge. It powers us to decode business needs and apply our technical know\-how to add greater value. Rise to the challenge of shaping the future of an evolving business in the technology space. **ABOUT THE ROLE** The Enterprise AI Platforms \& Services Team are responsible for building and running the platforms, tooling and infrastructure that powers AstraZeneca’s ambition to use AI in every step of the value chain, from discovering new compounds to patient safety systems. We are looking for a Senior AI Operations Engineer to be a hands\-on technical leader within our AI/ML platform operations function. Reporting to the AI for Operations Lead, you will be the primary executor and technical driver across our growing platform estate, built on Azure and AWS. The ideal candidate will have deep, current experience in site reliability engineering and will combine strong individual contribution with mentoring and technical leadership of L1 and L2 engineers. You will operate within a three\-tier operations structure (L1 Runbook Operators, L2 Site Reliability Engineers, L3 Product Engineering interface) and be the senior hands\-on practitioner who builds the automation, designs the observability, and drives the continuous improvement flywheel day\-to\-day. You will be a key contributor to AI\-augmented operations — building and refining AI\-powered tools for runbook querying, incident pattern analysis, and automated diagnosis. This is not a traditional support engineer role. This is a senior technical position for someone who sees operations as an engineering discipline and who can design, build, and instrument systems to the highest standard while coaching others to do the same. **KEY ACCOUNTABILITIES** **Technical Execution and Design** * Design, build, and maintain the centralised observability layer — instrumentation, dashboards, alerting rules, and telemetry pipelines using platforms such as Datadog, New Relic, Grafana, or Splunk * Architect and implement AI\-augmented operations tooling: conversational runbook interfaces, AI\-driven incident analysis, and pattern recognition systems * Lead complex incident response, perform root\-cause analysis, and produce actionable post\-mortems * Contribute patches and instrumentation to product engineering codebases, ensuring they are architecturally sound and address root causes * Contribute to vendor evaluation to assess and recommend appropriate technologies and automation tooling. **Automation and Continuous Improvement** * Build and maintain the automation that powers the continuous improvement cycle: every incident results in a runbook, an automation, or a patch * Own the technical execution of automation investments prioritised by frequency, resolution time, and blast radius * Proactively identify and eliminate toil, maintaining the standard of no more than 50% of SRE time on reactive work * Develop and maintain runbooks, ensuring they are accurate, current, and progressively automated **Operational Readiness and Platform Onboarding** * Implement the Operational Readiness Gate — assess platforms against defined criteria before they transition from product engineering to operations ownership * Shape platform operability during development — contributing instrumentation, health checks, and observability hooks before platforms enter BAU * Provide technical input to platform architecture reviews from an operational perspective **Mentoring and Team Contribution** * Mentor and coach L1 operators and junior L2 SREs, building their technical capability and engineering mindset * Identify operators with engineering aptitude and support their development pathway from L1 to L2 * Contribute to the operations review by preparing flywheel metrics: L1 resolution rate, repeat incident rate, automation coverage, and toil budget compliance * Foster a culture where SREs are engineers whose product is operational excellence **Stakeholder Collaboration** * Partner with product engineering teams on post\-mortems, handover assessments, and operational obligation delivery * Represent operational requirements in technical design discussions * Communicate incident findings, operational risks, and improvement proposals clearly to the Operations Lead and wider team **CANDIDATE KNOWLEDGE, SKILLS AND EXPERIENCE** **Essential** * BSc/MSc degree in Computer Science or related quantitative or analytical field * Significant hands\-on experience as a Site Reliability Engineer or platform opera