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Senior Platform Lead - Service Management - Secondment 12 months64986066356099120

Indeed

Senior Platform Lead - Service Management - Secondment 12 months

**Join Us** ----------- At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact. **What you’ll do** ------------------ Role purpose: As Senior Platform Lead – Service Management, you will be accountable for defining, owning, and managing the Platform Portfolio strategy, specifically for those related to Customer Assurance, Service Performance Management \& Ticketing for our B/C Products. Working with the Product Portfolio, VBTS, VB Technology and Delivery teams to enhance the Customer Assurance, Ticketing \& Service Performance Monitoring for Vodafone’s end customers. You will be able to lay out a vision for the capability and associated platforms, construct platform lean business cases, as well as manage across teams to prioritise and assure the delivery across platforms like as ServiceNow. With the migration of the G\-SNoW platform (used to support our new SPARK Managed Service products) being mobilised alongside a project to evolve and standardise our Managed Services CX, the migration of ESM (our connectivity service assurance platform) to ServiceNow TSOM, and the planned migration of Local Market Type A products and Customers to ServiceNow during FY27 \& FY28, there is much to do to ensure that the Group B\&C products ‘land’ on the most effective target platform architecture and that Group Product ways of working are set up to properly exploit new capabilities such as AI Agents.. You will work closely with the VBTS Domains to ensure the platforms work in line with evolving operational processes and operating models and with Product Management as they continue to evolve the requirements for our Managed Services. A key part of this will be to ensure that there is a clear platform strategy approach that ensures Vodafone and its customers can benefit from useful new features quickly. You will also be responsible for collating and defining a rolling Roadmap of features that need to be introduced into the platforms. Ensuring that all is delivered on time and on budget. You will also own the annual budget planning cycle for this capability set that is interlocked into both OpCo’s and VB Technology. A key element of this role will also be to be the demand “Gatekeeper” for all new Product Portfolio demands that are raised in the platform's space. Ensuring that, where possible, all new demands are developed in a way that enables clear X\-Portfolio reuse. This is a core role within the platform’s portfolio space requiring leadership, passion, and the ability to work in a highly matrixed organisation to drive transformation into multiple geographies around the world. Key accountabilities and decision ownership : * Review the existing approach to Customer Assurance \& Service Management and, when possible, update the platform's strategy to support new tooling (where needed) * Own the Customer Assurance and Ticketing approach for Vodafone Business Products and Services, setting clear objectives for our Technology and * Delivery teams to execute against * Support the Lines of Business and local markets in wider platforms strategy and long\-term planning on all things Customer Assurance and Ticketing * Lead on prioritisation \& planning of delivery of features on the relevant platforms in line with Product, VBTS \& Market priorities * Create a clear strategy on how the Service Management platforms need to “show up” in the new Vodafone Business Digital Experience to allow customers to have visibility of tickets (as an example), as well as driving automation tasks using AI as a foundation * Be seen as the Customer Assurance “Expert” within Business and drive thought leadership across all levels in Group and OpCos **Who you are** --------------- Core competencies, knowledge and experience: * Expert understanding and background knowledge of Customer Assurance and Ticketing platforms * Proven leadership and thought leadership skills with a self\-starter mentality * Exceptional interpersonal and relationship management skills * Confident and influential communication skills with the ability to effectively present to individuals and groups at all levels, and into various countries. Also able to distil down complex problems into clear and succinct updates to key stakeholders * Internationally proven track record with the ability to work with different markets * Ideally, have Partner Management experience in order to drive collaboration and alignment with key and strategic vendors. * Must have technical / professional qualifications: Essential SAFe Agile Desirable TOGAF ITIL **Not a perfect fit?** ---------------------- Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity. **What's in it for you** ------------------------ **Who we are** -------------- We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same. Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application\-adjustments/ for guidance. Together we can.

Almería, Spain

Negotiable Salary

BURGER KING ÁGUILAS STAFF Member Ref RDPND64148647004545121

Indeed

BURGER KING ÁGUILAS STAFF Member Ref RDPND

**Description:** ---------------- **Burger King® needs your talent!** If you want to help keep the fire burning on our grills, now is your chance! Would you like to work in a dynamic environment with real opportunities for professional growth? You've found your place! We are looking for staff for our locations in the **ÁGUILAS area** **What do we expect from you?** * Skills to serve our customers better than anyone else. * Ability to work as part of a team with the talented kitchen staff. * Motivation, enthusiasm, and a strong desire to learn—there's never enough! **What will your day-to-day be like at Burger King®?** * Serve customers and manage cash register transactions. * Cook our hamburgers so that all customers enjoy the authentic grilled flavor. * Prepare orders for all sales channels: dining room, take away, and delivery. * Restocking and cleaning tasks within our restaurants. **What do we offer in return?** * Career development plan: Opportunity to grow within a major restaurant company currently expanding nationwide. You could become a manager in just over a year if you meet the required criteria and a position becomes available at one of our locations! * Contract type: Indefinite contract with various working hour options. * Schedule: Rotating shifts. * Salary: According to collective agreement. * Access to RB Europe’s Flexible Compensation program (restaurant vouchers, transportation, childcare), a platform full of benefits designed to help you save monthly. * Enjoy a special package of discounts and experiences simply by being part of RB Europe (group discounts and other promotions). If you're a true Whopper® fan and want to be part of a challenging career project, don't hesitate—send us your application! At **Burger King**, we are committed to equality and therefore promote work environments based on respect for individuals, encouraging professional development for all employees while guaranteeing equal opportunities at all times. We strive to provide and maintain a workplace free from any form of discrimination based on age, gender, sexual orientation, culture, religion, ethnicity, or any other personal or social factor. **Requirements:** --------------- * Immediate availability * Easy access to the workplace * Skills to serve our customers better than anyone else. * Ability to work as part of a team with the talented kitchen staff. * Previous experience is always a plus, but if you don’t have it… we’ll train you!

C. Nueva, 5, 30880 Águilas, Murcia, Spain

Negotiable Salary

Indeed

SAP Solution Manager

Would you like to be part of our new adventure? Vodafone Group launched its new technological HUB in 2021, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN \& MEC and UCC for Vodafone Business, platforms and enterprise solutions. **This vacancy is part of VOIS Spain, legal entity part of Vodafone Group.** Come and join us to create the future together! **Role Purpose** Accountable for leading Vodafone M\&A projects from a Technology (EVO SAP) perspective. This role supports projects in the portfolio of mayor M\&A projects. These projects can have various technical scenarios depending on the nature of the M\&A deal: * System carve Out using SAP SLO services or other SLO service providers * Balance sheet Spin Off of Vodafone business units to form new legal entities * Data extraction for divested entities * Joint Ventures * Mergers of different dimensions: this can be mergers of mayor operating companies or smaller operational mergers to optimize the Vodafone portfolio of legal entities. The EVO SAP M\&A Product Portfolio Manager is accountable for the end to end demand, design, build and deploy of the required system changes to execute M\&A activities. This role is a senior product manager managing the full M\&A lifecycle and critical senior business relationships and leadership of projects. Supporting the EVO M\&A Product Portfolio Lead in delivering EVO related M\&A projects. Starting with the M\&A deal negotiations, this regards all matters of the EVO ERP platform and the definition of the EVO TSA (Transition Service Agreement). Setting and delivering the strategy to execute the M\&A deal in order to integrate new organisations into our EVO IT platforms, spin off business units into separate legal entities or to support the exit from EVO of divested entities. Managing the complete EVO platform across Finance and Supply Chain. Building a highly skilled product team capable to handle the various M\&A scenarios. The EVO technology suite compromises of a large SAP estate, Google GCP, SaaS solutions and on\-premise applications. Main products/platforms in scope:  SAP S4 Hana Finance and Supply Chain  SAP Success Factors  Ariba  Concur  Field Glass  SAP Business Intelligence  MDG  Further smaller and mid\-size applications for Finance, Supply Chain and HR. **The responsibilities include:** * Own end\-to\-end (E2E) responsibility for M\&A project delivery on the EVO SAP platform. * Lead M\&A integration, carve\-out, spin\-off and divestiture activities from a technology and systems perspective. * Define strategy and execution roadmap for incorporating or separating legal entities within the ERP landscape. * Act as key technology contact during M\&A negotiations, including drafting Transition Service Agreements (TSAs). * Build and lead a product team skilled in managing diverse M\&A scenarios. * Collaborate with stakeholders to ensure successful delivery of projects, managing vendors and offshore teams. * Ensure compliance with IT policies, SOX, GDPR, architecture standards and vulnerability controls. * Provide cost and resource estimates to support business cases for M\&A initiatives. * Manage the SAP\-based ERP landscape across Finance, Supply Chain and HR domains. **What you bring** ------------------ * 10\+ years’ experience in delivering ERP projects in international and complex environments. * Extensive experience with SAP S/4HANA Finance, plus SAP SCM and HR modules (e.g., SuccessFactors). * Demonstrated experience in M\&A projects (Carve\-Outs, Spin\-Offs, Joint Ventures, Mergers). * Strong knowledge of financial processes and reporting. * Proven ability to lead teams and manage external vendors. * Experience working with offshore shared service centers. * **Fluent in business English. Advanced level.** * University degree in Business Management, Finance or Accounting. * SAP certification in Finance or SCM. **Nice to have:** * Experience with cloud technologies (GCP, SaaS platforms). * Knowledge of Ariba, Concur, Fieldglass, SAP BI, MDG. * Exposure to Robotic Process Automation (RPA), AI/ML in enterprise solutions. * Experience in Telco or multinational corporations. * Knowledge of security and audit frameworks. * Familiarity with IT governance standards, including SOX and GDPR. * Previous experience managing OPEX budgets. **Benefits** ------------ * Hybrid work model. * Bonus on top of the gross salary. * Meal voucher (Ticket Restaurant). * Flexible working hours from Monday to Thursday, and an intensive schedule on Fridays. * Intensive Summer Schedule during July and August. * Up to 20 days per year of 100% remote work from other locations. * Private Health and Life Insurance for employees and family. * 25 vacation days, plus December 24th and 31st off. * Optional Pension Plan. * Access to an online learning platform for continuous training. \#LI\-Hybrid REF: 266063 **Please, apply with an English version of your CV.** **Why Vodafone?** ----------------- At Vodafone, we are dedicated to fostering a diverse and inclusive work environment. We take pride in our commitment to providing equal opportunities to individuals of all backgrounds and abilities. We firmly believe that diversity includes a spectrum of experiences, and we welcome and support individuals with functional diversity. Our mission is to create an accessible workplace where all team members can thrive, regardless of their unique abilities or challenges. We are committed to making reasonable accommodations to ensure that everyone can fully participate and excel in our organization. We value the unique perspectives and talents that individuals with functional diversity bring to our team and consider them an integral part of our success and innovation. We recognize and celebrate the importance of diversity and inclusivity in our workplace so that we are as diverse as the customers and communities we serve. We do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social or marital status. Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. So, if you’re excited about this role but your experience doesn’t align exactly with every part of the job advert, we encourage you to apply as you may be just the right candidate for this role or another role, and our recruitment team can help see how your skills fit in.

Almería, Spain

Negotiable Salary

BURGER KING ÁGUILAS STAFF MEMBER Ref RDPND63842255565057123

Indeed

BURGER KING ÁGUILAS STAFF MEMBER Ref RDPND

**Description:** ---------------- **We need your talent at Burger King®!** If you want to help keep the flames burning on our grills, now is your chance! Would you like to work in a dynamic environment with real opportunities for career growth? You've found your place! We are looking for staff for our locations in the **ÁGUILAS area** **What do we expect from you?** * Skills to serve our customers better than anyone else. * Ability to work as part of our kitchen team. * Desire, motivation, and more motivation to learn—there's never enough! **What will your day-to-day look like at Burger King®?** * Serve customers and handle cash register transactions. * Cook our hamburgers so that all our customers enjoy the authentic grilled flavor. * Prepare orders across all sales channels: dining room, takeaway, and delivery. * Perform restocking and cleaning tasks in our restaurants. **What do we offer in return?** * Career development plan: Opportunity to grow within a major restaurant company expanding nationwide. You could become a manager in just over a year if you meet the required milestones and a position is available at one of our locations! * Contract type: Permanent contract with various working hour options. * Schedule: Rotating shifts. * Salary: According to collective agreement. * Access to RB Europe’s Flexible Compensation platform (meal vouchers, transportation, childcare), full of benefits to help you save monthly. * Enjoy a package of discounts and exclusive experiences simply by being part of RB Europe (group discounts and other promotions). If you're a true Whopper® fan and want to be part of a challenging professional project, don't hesitate—send us your application! At **Burger King**, we are committed to equality and therefore promote work environments based on respect for individuals, fostering professional development for our employees while guaranteeing equal opportunities at all times. We are dedicated to providing and maintaining a work environment free from any form of discrimination based on age, gender, sexual orientation, culture, religion, ethnicity, or any other personal or social factor. **Requirements:** --------------- * Immediate availability * Easy access to the workplace * Skills to serve our customers better than anyone else. * Ability to work as part of our kitchen team. * Previous experience is always a plus, but if you don’t have it… we’ll train you!

C. Nueva, 5, 30880 Águilas, Murcia, Spain

Negotiable Salary