Description
Summary:
Seeking a Creative Production / Operations Manager to own the creative pipeline, ensuring efficient workflow, timely stakeholder deliverables, and a bottleneck-free creative machine for a hyper-growth DTC brand.
Highlights:
1. Own the full creative pipeline for a hyper-growth DTC brand.
2. Be the operational backbone of the Creative Department.
3. Opportunity for growth into senior Creative Operations leadership.
We’re a hyper\-growth DTC brand scaling toward 9 figures and looking for a **Creative Production / Operations Manager** to own the full creative pipeline. Your mission is simple: ensure ideas move fast, stakeholders deliver on time, and the creative machine runs with zero bottlenecks.
You’ll be the operational backbone of the Creative Department — coordinating copywriters, UGC creators, editors, and media buyers to ensure output, smooth flow, speed, and quality.
**What You’ll Own (Responsibilities)**
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* Oversee all tasks **end\-to\-end in the creative pipeline** (ideas scripts content creation editing launch).
* Follow up with all stakeholders (Copywriter, UGC Manager, Editor, Media Buyer) to ensure deliverables move on time.
* Ensure all creative SLAs are honored — no delays, no bottlenecks.
* Maintain excellent **ClickUp hygiene** across the creative production board.
* Audit existing processes weekly and propose improvements.
* Identify bottlenecks early and escalate to the Creative Director immediately.
* Track and report **weekly KPIs**, including:
* + Script Editing lead time
+ Script Launch lead time
+ Idea Launch cycle time
+ Revision counts
+ Output volume per creator/editor
* Ensure all assets are properly tagged, named, uploaded, and stored in the correct libraries.
* Be the communication bridge between Creative, Production, and Performance teams.
**What We’re Looking For**
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* 1–3\+ years experience in **creative operations**, **production management**, or **project management** (we’re only looking for candidates with extensive Direct To Consumer Brand or UGC creative agency experience).
* Strong operational discipline — you love tracking deadlines, improving workflows, and pushing projects to completion.
* Experience using **ClickUp**, Asana, Notion, or similar PM tools.
* Extremely organized, fast communicator, and detail\-obsessed.
* Comfortable coordinating multiple teams and dozens of simultaneous projects.
* Performance mindset — you understand how creative affects paid media results.
* Zero\-ego operator — you keep the machine running no matter what.
**You’ll Thrive Here If**
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* You operate with **Speed \> Perfection**.
* You love structure, organization, and turning chaos into clean systems.
* You enjoy being in constant communication with stakeholders.
* You want to grow into a senior Creative Operations leadership role.
* You take pride in hitting deadlines and delivering consistency.
**What We Offer**
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* Competitive salary based on experience
* A high\-performance, fast\-moving environment
* Growth path into Creative Ops Lead / Production Director
* Work alongside top creative talent, dermatologists, and world\-class media buyers
* Full autonomy and the ability to implement your own systems