DESCRIPTION Spanish industrial company with over 30 years of history and a leader in the design and manufacturing of technical solutions for the orthopedics, podiatry, sports, and footwear sectors; seeks to hire an **EXPORT CUSTOMER SERVICE**. **Job Mission:** Ensure effective and accurate management of domestic and international customer orders, delivering high-quality customer service and guaranteeing proper internal coordination to meet the company’s commercial, logistics, and quality commitments. **Responsibilities:** * End-to-end management of domestic and international customer orders—from receipt through delivery—ensuring accurate entry and tracking in the ERP system. * Customer service and commercial support: handling inquiries, order modifications, production timelines, transportation, invoicing, credits, and related documentation. * Coordination with Sales, Quality, Operations, and Administration departments to ensure fulfillment of customer commitments. * Management of complaints and support in resolving quality incidents. * Quotation and transport management, as well as control of shipments, delivery notes, and export documentation. * Maintenance and updating of customer, product, and pricing data in the ERP system. * Administrative control and archiving of documentation, ensuring compliance with internal procedures, quality standards, and security requirements. **What We Offer:** * Stable project within an innovative and expanding company. * Permanent contract. * Working hours: Mon–Thu 8:30–17:15; Fri 8:00–15:00. * Fixed salary between 23–25 SBA + variable component of approx. 2k. REQUIREMENTS * Vocational training or equivalent in Administration, International Trade, or related fields. * Minimum **2 years’ experience** in customer service, order management, or administrative functions within industrial companies. * Knowledge of **international trade** and export documentation management. * Proficiency in **ERP systems** (Microsoft Business Central is a plus) and office tools (Microsoft 365: Excel, Word, Teams). * **Intermediate English level required. French** or other languages are a plus. * Commercial knowledge and customer-oriented mindset.