Olin was founded with the ambition to consolidate, professionalize, and grow a group of local operators focused on proximity, service quality, and product simplicity. We aim to become a benchmark for providing high-speed connectivity access in both wholesale and retail markets, and we are currently experiencing rapid growth and expansion across Spain. We are seeking to hire a senior technical profile to strengthen our Network Operations Center (NOC) department in Málaga. The selected candidate will serve as the team’s technical reference, participating in the analysis of complex incidents, operation of monitoring tools, analysis of operational data, and continuous process improvement. In addition to technical responsibilities, the candidate must be capable of assuming operational coordination duties and supporting the department head in daily team management and strategic project execution. **Key Responsibilities** * Analysis and resolution of complex incidents related to FTTH, GPON services, and wholesale operators. * Advanced supervision and operation of network monitoring and observability tools. * Analysis of alarms, events, and trends to enable early incident identification. * Preparation of technical and executive reports based on operational data. * Design and tracking of performance indicators (KPIs). * Participation in continuous improvement and optimization of internal procedures. * Technical coordination with Engineering, Systems, Operations, and Customer Support departments. * Specialized support to the NOC team for highly complex incidents. * Management and follow-up of technical projects related to telecommunications infrastructure and services. * Acting as the department’s technical reference and assuming operational coordination responsibilities in the absence of the department head. **Essential Requirements** * Minimum 3 years’ experience in NOC, Network Operations, Network Engineering, or ISP environments. * Solid knowledge of TCP/IP networks, MPLS, VLANs, routing, switching, and telecommunications services. * Experience with FTTH infrastructure and GPON technologies. * Experience in OLT administration and operation, and ONT management. * Experience in wholesale operator environments and indirect access models. * Advanced proficiency in Zabbix for monitoring, event analysis, and metric interpretation. * Ability to generate technical reports and perform advanced operational data analysis. * Advanced Excel skills and experience in data analysis. * Experience with Jira and incident/project management tools. * Experience with operational management platforms such as Krill (Phicus) or equivalent tools. * Knowledge of VoIP, Asterisk, FreePBX, or equivalent platforms. * Strong analytical capability and orientation toward resolving complex problems. **Professional Competencies** * Technical leadership ability. * Interdepartmental communication and coordination skills. * Data-driven decision-making. * Ability to work under pressure and manage critical situations. * Organization, planning, and priority management. * Proactivity and orientation toward continuous improvement. * Ability to share knowledge and train other team members. **Preferred Qualifications** * Cisco CCNA certification or equivalent. * Experience with Power BI and data visualization tools. * Experience in process automation via scripting (PowerShell, Python, Bash, or similar). * Experience in disaster recovery and contingency planning. * Specific training in cloud technologies. * Experience in structured cabling installation and certification in data centers (CPD). * Certifications related to networking, telecommunications, or IT service management. **Ideal Candidate Profile** We seek a candidate with a strong technical foundation, analytical capability, and results orientation. The candidate should feel comfortable investigating complex incidents, analyzing large volumes of information, and proposing improvements to optimize operations. Additionally, the candidate must possess sufficient interpersonal skills to coordinate teams and represent the department when required. **What We Offer** * Full-time position. * Rotating shift schedule (including weekends and public holidays). * Hybrid work arrangement. * Opportunity to join a rapidly growing company. * Flexible compensation. At Olin, we are committed to creating an inclusive environment where all individuals feel valued and respected, ensuring equal treatment and opportunity throughout our recruitment processes. Our decisions are based solely on merit and suitability for the role, and we do not tolerate any form of discrimination. We encourage applications from all individuals, regardless of background, circumstances, experience, or personal condition.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
