Workshop Manager

Description

Job Summary: Carglass is seeking a Workshop Manager to manage center performance, develop staff, manage customers, and ensure service quality. Key Responsibilities: 1. Manage center performance and profitability. 2. Develop and manage staff to maximize productivity. 3. Provide solutions and meet customer needs. At Carglass® we specialize in vehicle glass repair, replacement, and recalibration—but we offer much more. Every day, we work together to make a difference for our customers and colleagues. That’s the Carglass spirit. At Carglass, we highly value professionalism and quality at work to deliver excellent service to our customers, and we are confident you can help us improve every day. We need to select a Workshop Manager for full-time employment to fill a position at one of our service centers located in Barcelona. We offer a temporary contract to cover a medical leave. What will your daily responsibilities be? **Center Performance:** Maximize jobs and profitability—i.e., achieve, and exceed if possible, the center’s established job target and budget. Staff Management and Development at the Center—and Self-Development: Effectively manage team performance and development to maximize center productivity. **Customer Management:** Consistently provide customers with solutions and strive to meet their needs using all tools available within the company. **Quality Management:** Apply and ensure correct implementation of technical and administrative procedures established by Carglass® and client companies. **Technical and Administrative Tasks at the Service Center:** Receive and store materials delivered from warehouses or suppliers; handle requests for sending documentation to Administration to support billing or client audits; perform installation tasks (replacements and repairs) when necessary, showing availability in the schedule. * Commercial Management: Sell the center’s available products and/or services to customers; identify opportunities, conduct business visits, etc., as needed to generate jobs for the center. What qualities do we look for in you? It’s simple: We want you to empathize with others, be supportive, and above all, be a great teammate!!! We seek individuals eager to learn, grow, and excel in their work. Extensive experience and strong customer orientation. We seek candidates with professional training in electro-mechanical or automotive fields—or substantial relevant industry experience. As for the driver’s license—no need to mention it, right? Now let’s talk benefits—what do we offer? **✔ Flexible Compensation:** **Carglass Baby Care:** You may opt for nursery vouchers if you have young children, and until they turn 18, you’ll receive an academic-year scholarship at the start of each school year. Training scholarships. Carglass collective mutual insurance. **Solidarity and Sustainability:** You can actively participate in the company’s projects. **Referral Program:** If you refer a candidate matching our profile, you’ll receive a referral bonus. ‍ ️ Wellbeing Programs **Carglass Saludable (Healthy):** You’ll enjoy our platform to lead a healthier, more active life through videos, live classes, and practical tips. **LAP:** Employee Assistance Line. **Carglass Xtra:** You’ll benefit from discounts at various establishments and leisure venues to enjoy your free time. ‍ Continuous training and a broad catalog of self-paced learning. **Recognition:** **META Awards:** We recognize our national heroes and heroines. **BEPA Awards:** We recognize our international collaborators. Do you meet these requirements? We’re waiting for you—apply now! At Carglass, we celebrate diversity and are committed to creating an inclusive environment for all our people. We provide equal opportunities throughout our recruitment processes, and all applications will receive equal consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or national laws, regulations, or ordinances. **Privacy:** To review and consider job applications, Belron®, and all its global affiliated companies operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what information is collected and why, please carefully review any Privacy Notice for Applicants presented during your online application, as well as the privacy policies of Belron® International **and each represented country, listed as follows:** Germany , Austria , Belgium , Spain , Denmark , Finland , France , Italy , Luxembourg , Norway , The Netherlands , Portugal , Sweden and Switzerland .