* Los Monteros Marbella Hotel \& Spa * Marbella (Málaga) * * ### **Experience** No experience required * ### **Salary** Unspecified compensation * + ### **Area \- Position** **Hospitality, Tourism** - Housekeeping Staff + ### **Category or Level** Employee + - ### **Vacancies** 1 - ### **Applicants** 14 - * ### **Contract** Permanent Contract * ### **Working Hours** Full-time Continuous selection process. ### **Responsibilities** KIMPTON LOS MONTEROS MARBELLA is an ode to the Mediterranean, an experience paying homage to Marbella’s golden years in the 1970s, featuring 195 rooms and suites, diverse dining spaces, a swimming pool, spa, sports facilities, and the most beautiful views of the coast. A hotel that embodies the highest expression of iconic luxury with the warmth and connection of the Kimpton brand in Marbella's premier location. At Kimpton you can: Be yourself: Be authentic, bring your true self, your best version. Bring your experiences, personality, qualities, creativity. These are the ingredients that will allow you to personalize our guests’ stays. Lead Yourself: We trust that you will give your best; take initiative, do the right thing even when no one is watching, find creative ways to surprise our guests and colleagues. We support your growth and continuous improvement. Make it count: Why not improve the lives of those around us? Yours and our guests’. We care about both, which is why we seek every opportunity to create personalized experiences (Kimpton Moments) for everyone. That passion is what gives meaning to work. What you do matters. You matter. Working at Kimpton is not just a job, and certainly nothing like working anywhere else. We value innovation, creativity, passion, and individuality from every team member—we want each person to be and feel truly themselves. What does the job entail? From the moment a guest enters one of our hotels, they step into a truly memorable experience. As Assistant Housekeeping Manager, you will assist the Housekeeping Manager in supervising all aspects related to cleaning and laundry operations, ensuring high quality standards are maintained. Your day-to-day responsibilities: Support the cleaning supervisor in preparing the department’s annual operating budget and financial plans. Monitor the budget and control expenses with a focus on increasing productivity. \* Maintain appropriate inventory levels by managing room-related supply and labor costs (e.g.: reuse of linens and towels, laundry services). \* Manage daily staffing needs, plan and assign tasks, and set performance and development goals for employees. Provide guidance, training, and regular feedback to help manage conflicts and improve employee performance. \* Inspect common areas, rooms/suites, equipment, and linens to ensure cleanliness and good condition, advising team members on areas needing improvement. \* Handle guest complaints and special requests, including those from VIPs and repeat visitors, to achieve full satisfaction. \* Ensure staff are properly trained and have the necessary tools and equipment to perform their duties. ### **Requirements** More than two years of experience in housekeeping and laundry, preferably in a hotel of similar size, including supervisory experience. \* Fluency in English and Spanish. Additional languages are a plus. \* Knowledge of Opera is desirable. \* Proactive, positive, energetic, dynamic, empathetic, team-oriented, and passionate about service. What can you expect from us? \* Discounted international hotel rates within the IHG network. \* Opportunities for professional growth within one of the largest hotel companies. \* Training programs and access to IHG’s learning platform. \* Meals during shifts. \* Kimpton Benefits: our exclusive employee discount platform. \* A cool work environment and lots of fun. ### **We Offer** Promote teamwork and service quality through daily communication and coordination with other department heads. \* May assist in deep-cleaning projects and/or support housekeeping staff during peak work periods. \* Perform cleaning tasks as needed, including making beds, vacuuming, and cleaning guest suites to ensure guest satisfaction. What do we expect from you? \* Bachelor’s degree in hospitality or a related field.