IT CAU Technician

Description

Job Summary: We are seeking an IT support technician to manage incidents, resolve hardware and software issues, and collaborate on technology projects. Key Highlights: 1. Integration into a professional team experiencing continuous growth. 2. Ongoing training and language learning for professional development. 3. A positive work environment and collaborative culture. **Main Responsibilities** --------------------------------- * Manage IT support incidents and requests from Baker Tilly professionals. * Analyze and resolve potential hardware and software issues across computer systems, networks, and peripherals. * Provide remote and on-site assistance to ensure operational continuity. * Configure, maintain, and update computer equipment and systems. * Collaborate with other IT teams on various technology projects and upgrades. * Document procedures and troubleshooting guides. **What Profile Are We Looking For?** --------------------------------- * Higher Vocational Training Cycle in Computer Systems or equivalent. * Minimum 2 years of experience performing similar functions within an IT department. * Solid knowledge of operating systems (Windows, macOS) and standard office productivity software. * IT certifications (e.g., CompTIA A\+, Microsoft Certified, Cisco CCNA) are valued. * Ability to troubleshoot hardware and software issues. * Familiarity with networks, protocols, and IT services. * Good level of English (minimum B2\). * Ability to work effectively in a team, with dynamism and proactivity. * Motivation to grow within a dynamic environment. * A professional who enjoys staying updated on the latest trends and technological advances. **What Do We Offer?** ---------------------- * Join a professional team at a firm undergoing continuous growth. * Ongoing training and language learning to boost your professional development. * A positive work environment and collaborative culture. * Hybrid remote work. * Flexible working hours. * Intensive workday on Fridays and during summer, supporting work-life balance. * Fresh fruit and coffee in the office—because small details matter too. * Flexible compensation, including options for meal vouchers, health insurance, transportation, and childcare. * An international environment, working with teams and clients worldwide.