**Job Title** Facilities Coordinator \- Office Manager**Job Description Summary** As a key member of a global team, you will be responsible for the day\-to\-day management, service delivery, and ownership of the assigned office location within the client’s estate. The role ensures a high\-quality workplace and office experience, while meeting all contractual service quality, commercial, and compliance requirements.**Job Description** * Act as a **visible on\-site presence** and primary point of contact for the office and workplace experience. * Be accountable for the **overall office environment**, ensuring a consistently high\-quality experience for colleagues and visitors. * **Oversee daily office operations**, supporting colleagues with workplace and office\-related needs. * Understand and live the **Client values**, and articulate how they are applied in the execution of Workplace and Office Management responsibilities. * Understand, commit to, and uphold the **Operating Principles of the C\&W–Client contract**. * Understand Client priorities as they apply to the location and daily office operations. * Ensure all third\-party and office\-related services are delivered in line with the commitments of the global contract. * **Manage** and coordinate on\-site service **providers and suppliers**. * Recommend changes to third\-party supplier arrangements where **service quality, commercial performance, or compliance** are compromised. * Build and maintain strong relationships with key Client colleagues, acting as a **trusted and approachable Office Manager** and support resource. * Contribute to the **9\-point Key Performance Indicator (KPI) system** for the location, covering colleague experience, commercial performance, and compliance. * Support and help manage **minor works and office improvements** as directed by Client, assisting the Workplace Manager. * Ensure the **Workplace Guide / Office Services Directory** for the location remains fully up to date at all times. * Work closely with the **Client IT team** to ensure seamless office operations, including access and security, visitor management, desktop IT, network availability, and reprographics * Support the management of **commercial and operational risk** at the location, maintaining an up\-to\-date risk register to minimise and mitigate known and unforeseen risks. * Contribute to the management of **Health \& Safety** within the office, minimising or eliminating lost\-time incidents and completing all required audits and reporting. * Support the effective management of **sustainability initiatives** within the office, in line with Client requirements. **Requirements** Previous experience in office management and/or administration roles Strong communication, presentation, and negotiation skills. Team player, People and stakeholder management skills. Relationship and vendor management. Budget and cost management awareness. .English level**: ADVANCED (C1\)** Location: Alcobendas (Madrid) INCO: “Cushman \& Wakefield”