Summary: This role involves taking end-to-end responsibility for complex, multi-year ERP/CRM transformation programs across Europe Africa, acting as the central point of contact for program sponsors. Highlights: 1. Lead complex, multi-year ERP/CRM transformation programs 2. Central point of contact for program sponsors 3. Steer external partners and facilitate executive decision-making Who we are TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, including design, installation, and maintenance of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – including multi\-brand modernization and service any place, any time. With TK Elevator’s AI and digital solutions there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020\. The company achieved sales of €9\.2 billion in fiscal year 2024/2025\. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond. **What we expect** ------------------ As Program Manager, you take end‑to‑end responsibility for complex, multi‑year ERP/CRM transformation programs across Europe Africa. You act as the central point of contact for program sponsors and ensure alignment between business, IT, and external partners. **Program Leadership \& Governance** * Act as single point of contact for Program Sponsors across the Europe Africa region * Co‑manage overall program plan, timeline, budget, and vendor deliverables together with the external system integrator * Prepare and lead SteerCo meetings, including reporting, decision papers, and escalation topics **Stakeholder \& Vendor Management** * Ensure alignment across central functions, operating units, IT, external vendors, and country leadership * Steer and challenge external partners on proposed solutions and delivery quality * Confidently facilitate decision‑making with senior executives **Transformation \& Rollout Execution** * Coordinate cross‑functional and country activities for ERP/CRM/FSM template design * Facilitate design workshops and validate vendor deliverables * Build, drive, and execute the rollout roadmap, sequencing countries and deployment waves * Manage risks, dependencies, and issues with clear mitigation and escalation paths **Who we are looking for** -------------------------- We are looking for a candidate who meets the following qualifications: **Educational Background** * A degree in Engineering, Business Administration, or a related field is preferred. **Experience** * 8\+ years of experience in large‑scale ERP and/or CRM transformation programs * Proven track record in managing complex, multi‑year global or regional programs * Experience steering system integrators and external vendors **Skills** * Solid understanding of ERP/CRM architectures, integrations, master data, and workflows * Strong communication skills, calm under pressure, structured and politically aware * Ability to balance global standards with local business needs **Languages** * Fluent in English * German and/or French are a plus **Personal Attributes** * High degree of independence in managing task areas within general target guidelines. * A proactive, "maintenance\-oriented" mindset focused on stability and continuous process optimization. * Ability to work effectively in a remote or decentralized team setup. **What we offer** ----------------- * **Health and Safety** –Highest standards and a wide range of health promotion and healthcare activities * **Flexibility** –We support, for example, through flexible yet regulated working hours and remote working options * **Collaboration \& diversity** –Collegiality is of huge importance – we treat everyone with respect and appreciation * **Development** –Individual support to help you get started in your new job as well as training and education programs to help you develop professionally and personally * **Creative leeway** –We offer an environment in which you can try out new solutions in a no\-blame\-culture * **Sustainability** –We act with responsibility and environmental awareness * **Work environment** –We have modern workplaces and IT equipment, subsidized lunchtime meals in the canteen, free parking and discounted public transport tickets **Contact** ----------- Please apply **online** in English, including your **notice period** and **salary expectation**. Talent Acquisition Alexandra Dreger Permanent Engineering \& urban mobility Project Management Experienced professionals