Field Application Engineer (EMEA)

Description

Location Madrid, Spain Experience \>5 years Education BSc or MSc in Electronics or equivalent degree Contract Full\-Time Regular Compensation To be negotiated **Description** --------------- Semiconductor supplier KD provides innovative high\-speed optical networking for harsh environments. Making gigabit communications over fiber optics a reality, KD technology supplies multi Gb/s optical links for automotive, industrial, and home networks. Founded in 2010 in Madrid, Spain, KD offers its cost\-effective technology as either ASSP or IP (Intellectual Property) integrated in SoCs (System\-on\-Chips). KD has about 80 employees, we are in full expansion due to the development of innovative products in the sector and the creation of a unique factory in Spain. As a result, we are looking for a Support Engineer. Please find below the responsibilities, profile, conditions and other details of the position: **Tasks \& Responsibilities** ----------------------------- **These are your tasks:** **Pre\-sales support** * You offer comprehensive information about our products designed for automotive or industrial applications and provide global project and design support, either remote or on\-site, for automotive projects. * You create block diagrams, schematics, or any other technical documentation to assure the full understanding of project solutions and conduct product and solution tests at the in\-house location (Madrid, Spain) to meet project requirements. * You will design evaluation boards using our devices for clients and demonstrations. * You take part in trade fairs, external trainings courses and represent the company in training courses in coordination with the marketing team. * You actively check and update the Automotive products and marcom material in the Madrid showroom to ensure successful customer demos. **Post\-sales support** * Offer remote troubleshooting for technical customer issues via phone or email, recording these instances in the relevant applications, and reporting technical issues to Field Application colleagues, R\&D, and sales departments. **New product development support** * Provide new product ideas, or product improvement suggestions to the marketing department. * Regularly update and maintain our technical knowledge base documentation, integrating insights garnered from project support, encompassing use cases, ECU design, and troubleshooting tips * Support tests for new developed products and maintain communication within other support and development departments. * Assist in the creation of product training material and product presentations. **What You Bring** ------------------ **Knowledge:** * Education: BSc or MSc in Telecommunication or Electronics (with knowledge or experience in Telecommunication) Engineering or any equivalent education, ideally experience in wired or optical communications technologies. * Experience: A minimum of 5 years working within the electronics industry, engaged in tasks outlined previously, with experience in using electronics CAD tools (Altium, Spice, etc). * Know\-how: Preferable knowledge in the areas of communications devices, ethernet networking at PHY (and/or switches) level and/or optical communications. **Tasks:** * Hardware design of electronic boards: schematics, component selection, simulation and PCB layout * Systems to be developed include different kinds of boards for the ASICs developed in the company for commercial demonstration and evaluation boards. * Specification of the systems to develop and test procedures * Testing of the boards in the laboratory according to the defined procedures * Support clients in their bring\-ups. **Skills:** * Experience in EDA tools. Previous knowledge of Altium is welcomed * Experience in simulation with tools like LTSpice * Knowledge of high\-speed analog and digital design, EMI/EMC and PDN design techniques * Experience with different communication protocols (Ethernet, SPI, I2C, SMI…) * Digital and analog design * Laboratory skills, including the ability to make small reworks during board bring\-up/debug activity * Laboratory instruments: Multimeter, Power supply, Oscilloscope, VNA. * Interaction with the R\&D team and other departments of the company. * Soft Skills: Your work approach is defined by Customer orientation, accountability, teamwork, consistency, autonomy, and a focus on achieving results. Strong communication skills and the ability to provide clear customer messages are essential. * Others: Proficient language skill in English is a must (All written documentation is in English). **What We Offer** ----------------- **With us you can expect:** * Development and growth: we offer development and training opportunities in a fast\-growing start\-up company. * Financial stability: With us you receive performance\-related pay, health insurance as well as other company benefits. * Work\-life balance: A concern that is part of the company's culture. We offer the possibility of hybrid work and flexible working hours and the opportunity to work in a modern workplace in an excellent location in Madrid (Tres Cantos). * Working together: we are a friendly team with a shared passion for technology. We focus on building personal connections through team events and networking activities between teams. **Employment benefits:** * Flexible working hours, intensive working hours on Fridays and the three summer months. * 10 hours of telework per week. * Free Medical insurance for the employee and discounts for family members * English/Spanish classes free. * Ticket Restaurant option * Company social events. * Training plan and development opportunities **Employment conditions:** * Indefinite full\-time contract. * 24 working days holiday. * Dynamic and collaborative work environment, with ambitious and innovative projects. * Flat hierarchies and open communication. * A very good working atmosphere with competent, motivated and friendly colleagues, open to the international level. * Location: Madrid (Tres Cantos). * Salary: To be negotiated based on candidate´s experience. Interested in this position? Join our team and help shape the future of optical networking.