**Description:** ---------------- **Would you like to join GRUPO REACCIONA?** At **GRUPO REACCIONA**, we are looking for a **RECOVERY MANAGER** to join the Group's legal services team. **What will your responsibilities be?** Provide the highest quality customer service focused on managing your own portfolio of users, personally contacting them regarding unpaid amounts and relevant claims related to services provided. **What can we offer you?** * Permanent contract * Full-time schedule from Monday to Friday. * Location: Madrid City Center - Nuevos Ministerios area * Training: Specific training tailored to help you adapt to the role and the services offered will be provided from the start of the contract. **What requirements must you meet?** * **Education:** Medium or Higher Vocational Training degree * **Professional experience:** Minimum one year of proven experience as a customer service or collections officer, with the ability to contact customers by phone and/or in person, providing appropriate service and resolving possible issues and claims. Proficiency in office software tools is essential. * **Skills**: Excellent oral and written communication skills. * **Languages:** Spanish If you believe you meet the requirements and are excited about joining our team, please send us your application, **we look forward to meeting you soon!** **Requirements:** --------------- Immediate availability to start. Experience as a debt recovery officer or incident management agent.