At **Logicalis Spain**, we are seeking a **Service Manager / Agile Practitioner** to join one of our clients and manage two of the services we currently deliver to them. The selected candidate will be responsible for monitoring teams and various sprints, ensuring adherence to committed deadlines, identifying potential blockers, and coordinating necessary actions to guarantee smooth service operations. **Key Responsibilities:** * Monitor sprints and planned tasks. * Ensure compliance with timelines and commitments established with the client. * Identify potential blockers or stoppers and coordinate their resolution. * Track team progress. * Maintain up-to-date project information and status in Jira. * Coordinate and organize follow-up meetings. * Manage team technical needs and possible skill gaps. * Organize on-call duties, vacations, and team availability. * Serve as the main point of contact between technical teams, the client, and other involved departments. * Identify potential risks and propose improvement actions. **Required Qualifications:** * Prior experience as an Agile Practitioner, Scrum Master, Service Manager, or in similar roles. * Experience monitoring sprints and technical teams. * Mandatory knowledge of Jira. * Ability to simultaneously manage multiple teams and services. * Experience managing blockers, risks, and committed deadlines. * Strong organizational, planning, and tracking capabilities. * Excellent communication and client-facing skills. * Ability to collaborate effectively with technical teams and identify their needs. **Desirable Qualifications:** * Knowledge of Agile and Scrum methodologies. * Experience working on IT sector projects or services. * Experience organizing on-call duties, vacations, and team scheduling. * Ability to propose process improvements and enhance team working methods. **What We Offer at Logicalis Spain?** Logicalis Spain is an international group with over 20 years of experience in the IT sector, engaged in large-scale projects and services across Data Centers, Cybersecurity, and Analytics. * Intensive work schedule every Friday, and during July and August. * A personal holiday on your birthday and a day for personal matters. * Access to flexible compensation plans, including meal and transport cards. * Private Medical Insurance and Wellhub. * Significant discounts on various services and training programs for Logicalis employees, including retail, electronics, and travel. * Role-specific training and certifications. * Professional development on cutting-edge projects using current market technologies.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
