COLLECTIONS MANAGER

Description

Job Summary: We are seeking a Collections Manager to join our credit control department, responsible for debt reduction and client support. Key Highlights: 1. Client advocate in debt restructuring 2. Friendly and firm, non-aggressive collections management 3. Supporting and educating clients on payment deadlines and payment patterns Deudafix is Spain's leading provider of personal debt restructuring services, and we are currently expanding to help as many people as possible improve their financial situation. Specifically, we are looking for a **COLLECTIONS MANAGER** to join our credit control department. We are the primary advocate for our clients, helping them restructure their debts and reorganize their lives; therefore, we manage our collections activities in a friendly and firm, yet non-aggressive, manner. You will be responsible for collecting payments and reducing debt for assigned clients, as well as supporting and educating clients on payment deadlines and payment patterns to reduce debt; investigating and resolving issues our clients may face. Working in a fast-paced environment handling inbound and outbound calls, the selected candidate must demonstrate attention to detail, ability to work under pressure, and a strong desire to support and assist our clients. **Minimum Requirements:** \- Minimum 1 year of experience in collections or debt management. \- Excellent communication, problem-solving, and negotiation skills. \- High level of empathy and positivity. **What We Offer:** \- Permanent contract. \- Full-time schedule, Monday to Friday. \- Salary: €18,000 gross/year \+ performance-based bonus. \- Excellent working environment. \- Free gym membership at the company gym. Employment Type: Full-time, Permanent Contract Salary: €18,000.00 per year Benefits: * On-site gym Application Questions: * Are you available to work onsite in Alcobendas? * What is your earliest possible start date? * Do you have demonstrable experience in the functions described? * Do you have experience in collections? * Do you agree with the offered salary range? * Are you interested in an afternoon work schedule? (Mon–Thu 11:30–20:00; Fri 11:00–17:00) Work Location: On-site employment