Description
**1. WORK SCHEDULE**
\- Monday to Friday: 10:30 \- 14:00 and 17:00 \- 20:00
\- Saturdays: 11:00 \- 14:00
**2. STORE MAINTENANCE:**
\- Keep the store clean and well-organized.
\- Clean every morning and tidy up before closing (including lowering hangers to the stockroom, taking out the trash, restocking sold items, dressing mannequins, etc.).
\- Ensure clothing is neatly arranged by model and properly ironed, and that shop windows and jewelry displays are presented attractively.
\- Iron new incoming stock—typically once per week—as well as returned items.
**3. CUSTOMER SERVICE:**
\- Greet customers courteously and enthusiastically, demonstrating product knowledge and genuine interest.
\- Strong communication skills to interact effectively with customers and team members.
\- Ability to resolve conflicts and handle difficult situations professionally.
\- Foster a relaxed yet attentive shopping experience.
\- Never rush customers due to closing time; priority is delivering an excellent customer experience.
**4. PERSONAL APPEARANCE**
Since this role involves direct customer interaction, a consistently professional and well-groomed appearance is required. This includes:
\- Always clean and well-kept hands and nails.
\- Proper personal hygiene and an overall clean, neat appearance.
\- Clean hair, appropriately styled.
\- Subtle makeup and mild perfumes/colognes.
\- Clean, ironed, and well-maintained uniform.
**5. COMPANY POLICIES**
\- Answer the company phone exclusively for store-related matters.
\- Report all sold items during daily closing procedures.
\- Personal mobile phone use is prohibited except in urgent situations.
\- Strictly adhere to our return and exchange policy.
**6. SKILLS:**
\- Ability to quickly learn and operate the cash register.
\- Highly motivated individual eager to work and grow professionally.
\- Capacity to keep pace with a small but dynamic company.
\- Willingness to learn and strong commitment.
\- We seek someone who views this position as a long-term opportunity. Commitment and stability are highly valued.
\- Social media proficiency, content creation skills, and English language ability are considered advantageous.
**7. SALARY AND BONUS**
\- The sales assistant will undergo a probationary period of up to 4 months, during which salary will be paid according to the collective agreement. Thereafter, bonuses or incentives may be offered to suitable candidates, based on sales performance, effort, dedication, commitment, and seniority.
Employment type: Full-time
Salary: Starting from €1,200.00 per month
Work location: On-site employment