**Description:** ---------------- We need to hire a Service Manager in Barcelona. We are seeking a person responsible for the overall management of operations within the assigned client portfolio, ensuring compliance with the company’s established standards applicable to their area of responsibility. **Main Responsibilities** * You will be responsible for the overall management of operations within your assigned client portfolio, ensuring compliance with the company’s established standards applicable to your area of responsibility. * Coordinate, manage, and support Site Managers—where this role exists—as well as operational staff assigned to client sites under your responsibility, to ensure appropriate service quality and resolve any incidents that may arise. * Monitor adherence to planned labor, product, and expense budgets for each contracted job. * Maintain day-to-day operational communication with various clients. * Launch new services or onboard new clients, supported by the Business Unit’s management and aligned with the signed service provision offer and contract. * Prepare quarterly productivity reports. * Manage and monitor purchase orders for your client sites. * Collaborate with management on continuous improvement projects for clients. * Conduct annual competency development interviews with operational employees under your supervision. **Requirements:** --------------- * Vocational training (intermediate level), specialist technician (second-level qualification), and/or extensive relevant work experience. University education will be considered favorably. * Proficiency in IT tools (advanced Excel). * Experience managing teams. * Willingness and ability to travel between assigned sites within the region. **We Offer** * Permanent contract. * Full-time position. * Flexible working hours. * Company vehicle. * Competitive salary. ISS aims to promote diversity within the organization. Therefore, selection processes are guaranteed to be conducted based on equal treatment and equal opportunity criteria, thereby eliminating all forms of discrimination.