




**Are you passionate about technology and customer service, and do you want to be part of a constantly evolving technological environment?** At **Smart Data Services (SDS)**, a subsidiary of Fagor Electrónica specialized in technological solutions for fleet management and smart data, we are **looking for a Technical Client Manager** to lead technical client management and ensure compliance with the defined SLA (Service Level Agreement). **What will your mission be?** You will be responsible for managing clients technically, serving as the key figure in coordination, development, retention, and satisfaction. **️ What will you do on a day-to-day basis?** * Lead and execute assigned technical tasks, guaranteeing customer satisfaction and adherence to the defined SLA. * Master the products, technologies, and industry sector of Smart Data Services. * Collaborate with client managers to enhance the customer experience. * Propose improvements in operational processes and functional tools. **What do we offer?** * The opportunity to join a team strongly focused on customer orientation and technological development. * Stability, professional growth, and a cooperative, innovative environment. * A project with impact in a sector undergoing full digital transformation. * Education: Higher Vocational Training Cycle in electronics or telecommunications. * Experience in similar environments. * Knowledge of the transport/logistics sector and IT technologies. * Languages: English at B2 level. Additional languages will be valued depending on the market. * Proficiency with tools such as SAP, CRM, and office software. * Proactive, achievement-oriented, with experience in quality tools and problem-solving.


