Description
At **Lefebvre**, we are looking to hire a **Billing Agent** for the **Customer Success** department.
The selected candidate will manage payment follow-ups, debt recovery, and billing-related incidents, maintaining close and professional communication with our customers.
Key responsibilities
* Manage non-payment situations and follow up on overdue payments.
* Negotiate payment agreements and commitments.
* Update case information in internal systems.
* Resolve administrative billing and collections issues.
* Coordinate with Sales and Finance teams.
What are we looking for?
* High school diploma, vocational training, or equivalent qualification.
* At least one year of experience in customer service and collections or debt recovery.
* Proficiency in Microsoft Office and CRM systems.
* Strong communication, negotiation, organizational, and customer-oriented skills.
What do we offer?
* Permanent contract.
* Full-time position.
* Hybrid work model (2 days remote, 3 days onsite).
* Fixed + variable salary.
Would you like to join Lefebvre? **Apply to this job posting.**
\#Job \#Billing \#Collections \#CustomerService \#Lefebvre