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Position Summary: We are seeking a DFIR Coordinator to supervise and coordinate Digital Forensics and Incident Response (DFIR) teams in cybersecurity. Key Highlights: 1. Leadership in managing DFIR teams and cybersecurity incident response. 2. Development of training programs and continuous improvement initiatives. 3. Ongoing training and certifications. **What is Telefónica Tech?** Telefónica Tech is the leading digital transformation company within the Telefónica Group. We offer a comprehensive portfolio of integrated technological services and solutions in Cybersecurity, Cloud, IoT, Big Data, Artificial Intelligence, and Blockchain, supporting our clients throughout their digital transformation journey. We are a team of over 6,200 bold professionals working daily from various locations worldwide to achieve excellence through transparent leadership and a strong team spirit. If you identify with our core values, we look forward to meeting you! www.telefonicatech.com**What do we do in the team?** Within Telefónica Tech’s **RESPOND** unit, we seek a professional to supervise and coordinate Digital Forensics and Incident Response (DFIR) teams, ensuring effectiveness in detection, analysis, response, and recovery from cybersecurity incidents. **What will your day-to-day look like?** Your mission will include managing DFIR teams, coordinating cybersecurity incident responses, supervising implementation of security strategies and procedures, developing staff training programs, and preparing executive reports on the status and effectiveness of security operations. Your day-to-day responsibilities: * Manage communication with executive leadership regarding the state of information security and lead initiatives for continuous improvement of the group’s incident response capabilities. * Ensure appropriate handling and response to cybersecurity incidents, overseeing integration and effectiveness of detection, analysis, response, and recovery strategies. * Design and supervise implementation of KPIs to measure incident response effectiveness, internal customer satisfaction, and continuous service improvement. * Manage internal operations related to access management, exceptions, and hardware and software resource inventories. * Review operational processes and workflows to identify improvements. * Analyze and enhance technological capabilities — i.e., identify automation opportunities or required technological evolutions. * Review ticket catalogs generated by Respond services. * Review operational procedures. * Support high-priority incident response cases. * Prepare internal Respond dashboards. * Other tasks related to internal management of the unit. **And for this role, we believe it would be ideal if you had…** **Experience** * Over 5 years in cybersecurity with demonstrable experience. * In-depth knowledge of cybersecurity, particularly digital forensics and incident response. * Ability to manage and coordinate multiple tasks and teams simultaneously under high-pressure conditions. * Strong communication and presentation skills to interact effectively across all organizational levels, including executive leadership. **Education** Required: * Higher vocational training degree in computer systems, computing and/or telecommunications; or medium/higher education degree in computing and/or telecommunications; or postgraduate/Master’s degree in computing, forensic sciences and/or telecommunications. * Prior experience managing cybersecurity services in multinational environments. Desirable: * Familiarity with regulatory and security frameworks such as NIST, ISO/IEC 27001, MITRE ATT\&CK. **Technical Knowledge** Advanced knowledge of cybersecurity, system and network administration, security tool usage, and experience analyzing attacks and techniques employed by advanced threat actors (APTs). **The following skills would align well with the team and project requirements for this role:** Leadership, team management, analytical ability, results orientation, proactivity, problem-solving skills, and ability to work under pressure and adapt quickly to change. **Languages** * English: Minimum B1 level, with ability to draft and present technical and executive reports. **What do we offer?** * Work-life balance measures and flexible working hours. * Continuous training and certifications. * Hybrid remote work model. * Attractive social benefits package. * Excellent dynamic and multidisciplinary work environment. * Volunteering programs. **\#WeAreDiverse \#WePromoteEquality** We firmly believe diverse and inclusive teams are more innovative, transformative, and achieve better outcomes. Therefore, we promote and guarantee inclusion of all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other condition. We want to meet you!
