In A Coruña, the position focuses on managing an information service regarding European regulations for users, delivered through multiple channels such as web forms, email, and telephone. It also handles process and workflow support and documentation, as well as updating manuals and guidelines. Other duties inherent to the role are also performed. The working schedule is part-time, totaling 36 hours per week, distributed from Monday to Sunday in morning shifts from 08:00 to 14:00\. Six days per week are worked, which may include Saturday or Sunday, with rest periods established by law. * Prior experience in user support. * We seek a responsible individual. * Proximity of residence to the workplace is desirable. * \- B2 level spoken and written English. * Higher vocational training in Administration and Finance. \- ITIL certification. \- Proficiency in office tools: M365\. \- Knowledge of JIRA, Confluence or other ticketing tools.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
