IT Systems Technician and Support Specialist

Description

WE ARE LOOKING FOR: **IT Systems Technician and Support Specialist** ============================================== WITH A POSITION BASED IN LLEIDA **WOULD YOU LIKE TO DEVELOP YOUR CAREER WITH US?** --------------------------------------------------- LLEIDA \- We are establishing our new internal IT department. Join us! ### **Contract Type** Permanent. Full-time Rotating intensive working hours ### **Start Date** Immediate ### **Scope** IT Systems and Support **ABOUT US** ------------ **SIC24 Group** is a leading company in the security sector, with over **22 years of experience** and a strong nationwide presence across Spain. Our headquarters are located in **Lleida**, with branches in **Tarragona**, **Zaragoza**, and **Barcelona**, and a team of more than **200 professionals** committed to quality, innovation, and service excellence. We continue to grow and are **seeking engaged, motivated individuals eager to develop professionally** within a dynamic and continuously evolving environment. **WHAT WE NEED** ---------------- We seek an experienced, proactive, and autonomous individual who wishes to become the **key internal IT support reference** for the company and grow alongside a newly formed department. You will work in coordination with our external technology provider, helping consolidate technical knowledge within the organization and participating in continuous improvement and information security initiatives. **WHAT PROFILE ARE WE LOOKING FOR?** * Proven experience in **IT support** and basic system administration. * Knowledge of **Microsoft 365, Windows, hardware, networking, and user management**. * Ability to resolve **Level 1 and Level 2 incidents**, prioritize tasks, and escalate to the IT provider those issues requiring specialized intervention. * Organized, solution-oriented, proactive individual with **strong ability to work autonomously**. Knowledge of **Azure, Active Directory, virtualization, ticketing tools, and cybersecurity** will be valued. **WHAT WILL YOUR RESPONSIBILITIES BE?** * Provide technical support to users and resolve **Level 1 and Level 2 incidents**. * **Prepare, install, and configure computers** and peripherals. * **Administer Microsoft 365**, including users, licenses, and permissions. * Collaborate in the **basic administration of servers and systems**. * Manage the **inventory of hardware, software, and IT assets**. * Coordinate incidents and projects with the external technology provider. * Collaborate in **security incident management** (e.g., phishing, malware, device loss, vulnerabilities, etc.). * Participate in maintaining technical documentation and ensuring compliance with the **National Security Scheme (ENS)**, supporting audits and evidence collection. * Propose improvements contributing to optimizing the technological infrastructure and internal processes — as well as helping expand the department. **WHAT WE OFFER** ---------------- * **Permanent contract** * **Full-time** working hours * Schedule: One week intensive **08:00\-16:00**, the next week **08:30\-14:00 15:00\-17:30**. * Opportunity to join a newly created department, playing a leading role in its development. * Real opportunities for professional growth within the company. * A positive work environment and collaboration with a multidisciplinary team. * Approximate salary range: **€24,000 \- €30,000**, negotiable based on experience and qualifications. **Why Join SIC24** Because **at SIC24, people are the driving force behind the company**. We invest in professionals with initiative, commitment, and technical vocation who wish to be part of a solid, stable, and continuously growing project. If you are passionate about technology and security, and seeking a genuine opportunity for professional development, **we are waiting for you**. **BECOME PART OF A GREAT FAMILY.** ---------------------------------- Sic24 comprises a large team of highly qualified professionals with extensive industry experience, delivering services such as installation and management of security systems, fire protection, closed-circuit television, access control, and more. ### **Got more questions?** If you have any doubts while completing the questionnaire, contact us at 900 123 024 ### **Where are we located?** LLEIDA \| REUS \| ZARAGOZA \| BARCELONA ### **Follow us on social media!**