




Job Summary: Telefónica Global Technology is seeking a Salesforce E-commerce Specialist Consultant with both functional and technical expertise to participate in design, development, and evolution projects. Key Highlights: 1. Trusted high-level advisor to internal and external clients. 2. Opportunity to participate in design, development, testing, and deployment. 3. Advanced degree in Computer Science, Telecommunications, Physics, or Mathematics. Telefónica Global Technology (TGT) is a subsidiary of the Telefónica Group providing Information Systems services, Development, Implementation, Evolution, Maintenance, Integration, and Consulting services for specialized systems—including SAP, Appian, Salesforce, BMC, Celonis, and Workplace applications, among others. In other words, TGT manages Telefónica’s Global Applications, supporting all legal entities within the Telefónica Group, as well as delivering these same services to the external B2B market. The projects undertaken are highly diverse but share one common indicator: the ultimate objective is to serve as a trusted high-level advisor to our clients and deliver significant impact through the projects we undertake. The ideal candidate is a Salesforce E-commerce Specialist Consultant, possessing both functional and technical expertise. The candidate will join new projects involving both internal Telefónica Group clients and external clients, or alternatively join teams responsible for evolutionary work on existing implementations; where they will have the opportunity to participate in various design and development activities (configuration, development, testing, and deployment). **Academic Qualifications and Technical Knowledge:** University degree at undergraduate or higher level—Computer Engineering, Telecommunications Engineering, or Bachelor’s degree in Physics, Mathematics, or equivalent. Technical knowledge: * Business process configuration expertise within E-commerce: sites, catalogs, promotions, pricing, inventory, shipping, taxes, payments. * Customized B2C flow expertise: cartridges, pipelines/OCAPI hooks, jobs, and scheduling. * In-depth knowledge of SFRA and headless development. * Experience integrating using SCAPI and OCAPI. * Experience developing integrations between E-commerce and external systems. * Experience building customized sites featuring different product types within the same catalog. * Deep understanding of Salesforce’s OMS module functionality and its various objects. * High proficiency in English. Computer skills: * Microsoft Office suite (including Project) **Competencies and Skills:** * Proactive and entrepreneurial mindset * Flexibility, initiative, and autonomy * Ability to learn quickly * Teamwork capability * Capable of managing own time and deliverables * Highly flexible, adaptable, and resilient; able to operate effectively in a fast-paced environment and manage change * Adaptability to change **Desirable Attributes:** * Analytical ability and attention to detail for process optimization * Change Management expertise * Teamwork capability * Communication skills **When You Join Telefónica** You join nearly 100 years of history, a team comprising 106 nationalities operating across more than 35 countries. You join a team committed to connecting people wherever they are—without borders. A team leading the digital revolution with the enthusiasm of day one across all our businesses, creating the best digital ecosystem for our customers: Network, IoT, Cloud, Cybersecurity, Innovation, etc. At Telefónica, you’ll find everything you need to become your best self. We need people like you to embrace this great challenge—to help shape tomorrow’s Telefónica. At Telefónica, we champion new ways of working and lead in implementing Digital Disconnection under the principle “Disconnect to Reconnect.” You join a company whose operations are governed by its Code of Ethics, Our Responsible Business Principles. We seek individuals who identify with these principles, who help us make decisions grounded in integrity, commitment, and transparency, and who commit to ethical management, promoting fairer and more sustainable social and environmental development. **\#WeAreDiverse** We firmly believe that diverse and inclusive teams are more innovative, transformative, and achieve better results. Therefore, we promote and guarantee inclusion for all individuals regardless of gender, age, sexual orientation or identity, culture, disability, or any other personal condition.


