Tordera Customer Service - Customer Facing Job Listings

Indeed

Customer Service

Industrial company located in Sta Agnès is seeking to hire: **CUSTOMER SERVICE** Reporting to the Head of Commercial Department and OAC Spain \- Academic background: Higher Vocational Training in Business Administration \- Qualities: Analytical person with commercial aptitude, ability to work in a team, good communication skills, organizational and planning abilities. Problem-solving and proactive capacity. \- Languages: Catalan (optional), Spanish, English or French (desirable) \- Valid driver's license and personal vehicle required to reach the company. Skills: \- Knowledge of the company and its commercial culture to effectively communicate to customers and/or sales representatives/delegates the potential differentiating values. \- Customer-oriented mindset. \- In-depth knowledge of the industry and its competitive landscape. \- Ability to identify both customer requests and actual needs. \- Negotiation capabilities. \- Product knowledge of offered services. \- Interpersonal relationship skills. \- Analytical, synthetic and persuasive abilities. \- Time management. Objective: \- Manage quotations/orders and provide information to the entire sales team to improve coordination between Sales Representatives and headquarters. \- Deliver high-quality service through effective in-person and telephone support to both customers and internal/external staff. Mission and Responsibilities: \- Manage quotations, orders and studies. \- Capture quotations prepared by sales representatives and convert them into orders. \- Communicate and maintain management relationships with sales delegates/representatives in Spain. \- CRM monitoring and management. \- Monitoring and management of payment methods. \- Receive and register customer complaints and claims, identifying their origin and forwarding them to the responsible parties. \- Customer service. \- Actively search for tenders and bidding opportunities. \- Reception / Switchboard: Handle internal and external visits. Receive and redirect calls to the appropriate department or individual. Compensation and schedule: Full-time, Monday to Thursday from 8:00 to 13:00 and 14:30 to 18:00, Friday from 8:00 to 14:00. 24\-26\.000€ gross/year Position type: Full-time, permanent contract Salary: 24\.000,00€\-26\.000,00€ per year Benefits: * Company computer * Free parking Application questions: * Where are you currently residing? * Do you have a vehicle to reach the company? (Due to the company's location, having personal transportation is essential) * What is your level of French? (desirable) * What is your level of English? (desirable) Job location: On-site position

Avinguda de Gaudí, 1, 08430 Santa Agnès de Malanyanes, Barcelona, Spain

€ 24,000-26,000/year

Customer Service Engineer64396672507651121

Indeed

Customer Service Engineer

**Description:** ---------------- At Mercaconsult, a consultancy specialized in technical and industrial talent selection and development, we are collaborating with a leading company in the capital goods sector that wishes to incorporate a Customer Service Technician into their team. We are looking for a professional with a solid technical background, customer service vocation, and enthusiasm to become part of an international and dynamic environment. ***Position Mission*** Reporting to the Customer Service Manager, you will join the technical-commercial customer support team, tasked with providing global solutions and support through spare parts management, maintenance services, and technical interventions (upgrades). **Main Responsibilities** * Provide customer support, both reactively (upon customer request) and proactively (identifying improvements and upgrades that add value). * Manage spare parts and services, coordinating incidents with various internal departments. * Prepare quotations for spare parts, services, and maintenance contracts. * Monitor contracts and plan technical interventions. * Collaborate on technological improvement projects with multidisciplinary teams. **What we offer:** * Opportunity to join a leading company in its sector with international presence. * Collaborative, technical, and dynamic work environment that values initiative and continuous improvement. * Stable project with opportunities for professional growth. * Competitive conditions, aligned with the experience offered. **Requirements:** --------------- * Degree in Industrial Engineering or equivalent qualifications. * Minimum of 3 years of experience in industrial environments, preferably within capital goods companies. * Technical knowledge of mechanics and electronics of industrial machinery. * Strong communication skills and customer orientation. * Ability to work in teams and manage projects. * Fluent English is essential; French is highly desirable.

Carrer del Camí Reial, 49, 08184 Palau-solità i Plegamans, Barcelona, Spain

Negotiable Salary

Customer Service – Image and Sound Department63843942863747122

Indeed

Customer Service – Image and Sound Department

Company Information Company \*\*\* Published by ETT / HR Agency \*\*\* Job Description Vacant Position **Customer Service – Image and Sound Department** Location Vic Region Osona Number of Positions 1 Department Sound Working Hours Part-time, 40 hours. Monday to Saturday with an alternating holiday. Salary 20\.570€ gross/year \+ commissions Contract Type Direct hiring by company Description Main responsibilities include: - Providing personalized customer service in the image and sound section. - Explaining technical features of products and making recommendations. - Maintaining and organizing the section. - Coordinating with other departments (cashier, warehouse, technical service). Publication Date 17/09/2025 Requirements Education Desirable Requirements We are looking for a technology enthusiast with excellent communication skills to join our team as a customer service advisor in the image and sound department. You will be responsible for advising our customers so they find the product that best suits their needs. Essential - Previous experience in customer service or sales, preferably in electronics. - Interest and knowledge in technology, audio and video. - Fluent spoken and written Catalan and Spanish. - Proactive, organized person with good presentation. - Immediate availability to start. Other Requirements

Carrer de les Flors, 6, 08500 Vic, Barcelona, Spain

€ 20,570/year

Indeed

CUSTOMER SERVICE

Industrial company located in Sta Agnès is seeking to hire: CUSTOMER SERVICE Reporting to the Head of Commercial Department - Academic qualifications: Higher Vocational Training in Commercial Administration - Personal qualities: Analytical person with commercial aptitude, ability to work in a team, good communication skills, organizational and planning abilities. Problem-solving and proactive mindset. - Languages: Catalan (optional), Spanish, English or French (desirable) - Driver's license and personal vehicle required to reach the company. Skills: - Knowledge of the company and its commercial culture to effectively communicate to customers and/or delegates/sales representatives the potential differential values. - Customer orientation. - Thorough understanding of the industry and its competitive landscape. - Ability to identify both customer requests and actual needs. - Negotiation capabilities. - Knowledge of products offered. - Interpersonal relationship skills. - Analytical, synthetic and persuasive abilities. - Time management. Objective: - Manage quotations/orders and provide information to the entire sales team to improve coordination between Sales Representatives and headquarters. Deliver excellent service through effective telephone and in-person support to both customers and internal/external staff. Compensation and schedule: Full-time, Monday to Thursday from 8:00 to 13:00 and 14:30 to 18:00, Friday from 8:00 to 14:00. 24-26,000€ gross/year Main duties and responsibilities: - Manage quotes, orders and studies. - Capture offers prepared by sales representatives and convert them into orders. - Communicate and maintain management relationships with sales delegates/representatives across Spain. - Control and manage CRM system. - Receive and record customer complaints and claims, identifying their origin and forwarding them to the relevant responsible parties. - Customer support. - Proactively search for tender opportunities. - Reception / Switchboard: Handle internal and external visits. Receive and redirect calls to the appropriate department or person. * Minimum 1 year of experience. Previous experience in customer service * Higher Vocational Qualification in Administration * Catalan (spoken Advanced, written Advanced) * Spanish (spoken Advanced, written Advanced) * Availability of vehicle * Driving license: B * Permanent employment contract * Full-time * Additional information: Annual gross salary ranging from 24,000 to 26,000 EUR

Carrer Enric Morera, 13, 08480 L'Ametlla del Vallès, Barcelona, Spain

€ 24,000-26,000/year