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Loss Prevention Advisor
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Carrer de Llull, 265, Sant Martí, 08005 Barcelona, Spain
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Description

TK Maxx At TJX Europe, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritises your development. Whether you’re working in our Distribution Centers, Corporate Offices, or Retail Stores—TK Maxx & Homesense, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX team—a Fortune 100 company and the world’s leading off-price retailer. **Job Description:** The Loss Prevention Advisor (LPA) for Spain works within the Loss Prevention team to reduce shrinkage in assigned stores. You will be responsible for testing, validating, and measuring operational compliance in processes related to shrinkage. The role requires solid knowledge of operational routines and provides appropriate support to Store Associates and Uniformed Security Officers in their efforts to reduce incidents of theft, violence, and aggression in our stores. The LPA also assists in de-escalating conflicts in accordance with TJX policies and procedures. Collaboration is a key aspect of the role, involving close work with store teams, management, and external parties to ensure effective implementation of loss prevention strategies. Additionally, the LPA plays a critical role in documenting and escalating incidents involving potential serious misconduct by Store Associates. The LPA’s involvement in validating and implementing point-of-sale return processes is also essential to support shrinkage reduction. **Responsibilities** **Reduction of Shrinkage and Operational Losses** * Wear the TJX Loss Prevention uniform and carry TJX Europe identification. * Review relevant information and processes, share findings, and advise store management and direct supervisors on identified risks. * Be an expert in store BSPs (Best Standard Practices) related to shrinkage and operational loss. * Collaborate effectively with store teams, management, and external parties to achieve loss prevention objectives and strengthen cooperation across all areas of responsibility. * Advise and support operational compliance validation and propose practical solutions to mitigate shrinkage. * Escalate incidents in accordance with agreed procedures. * Use stock management systems and processes to support the shrinkage reduction strategy through effective communication and action. * Attend training programmes and apply acquired knowledge. * Promote best practices and raise awareness of loss prevention. * Maintain a visible presence in-store. * Support the team in controlling point-of-sale return processes. * Validate processes and ensure alignment with the TJX Code of Conduct. * Support Associates and customers during conflict de-escalation. * Report incidents of theft, violence, and aggression to authorities or qualified personnel. * Comply with TJX policies and communicate concerns effectively. * Use IT systems efficiently and provide feedback on reports and findings. * Enter customer-related data as required. * Collaborate with local Loss Prevention teams to share ideas and solutions. * Provide feedback on risks related to customers and stock. **Key Skills, Knowledge and Experience** * Knowledge of the Loss Prevention function in a customer-focused retail environment. * Passion for building a career in Loss Prevention at TJX. * Excellent communication skills at all levels. * In-depth understanding of TJX policies and operational routines. * Desire to learn and broaden knowledge. * Strong numerical and IT competency. * Solid written and verbal communication skills. * Ability to remain calm and professional under pressure. * High level of integrity and discretion. * Ability to work independently. * **Preferred:** Advanced English language proficiency. As proud as we are of our past success, it’s our future that excites us most. We strive to provide opportunities for growth, recognition and a competitive salary and benefits package. Share our determination to think bolder and bigger, and be part of our future. We consider all applicants for employment without regard to age, disability, gender, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion or belief and/or sexual orientation.**Address:** Avinguda Diagonal 3**Location:** EUR TK Maxx ES Store 001 - Diagonal Mar

Source:  indeed View original post
David Muñoz
Indeed · HR

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