The e\-commerce division of Gram Group for the DACH region, is looking for a proactive and technically\-minded Internal Sales Representative to support our fast\-growing online sales operations in Germany and Austria. This is a key role for a motivated individual who enjoys both technical sales and providing excellent customer support in a digital\-first environment. We are not your typical industrial company. At Gram Group, we are a 50\-person team innovating in a very traditional market: industrial weighing. We do this not only through cutting\-edge products, but also by focusing on e\-commerce as our primary sales channel—something very rare in our sector. Tasks What You Will Do * Customer consultation: Provide clear and knowledgeable guidance to customers on the best weighing solutions for their needs. * Sales support: Prepare and follow up on quotations, and actively convert inquiries into orders. * Order processing: Enter customer orders into our systems and ensure excellent after\-sales support via phone and email. * Product knowledge: Learn and continuously deepen your understanding of our products to deliver added value to customers. * Team collaboration: Work closely with the sales and technical teams to stay aligned on strategy, product developments, and customer feedback. Requirements What We’re Looking For * Experience with technical or technological products is essential. You must be comfortable understanding and explaining complex products to customers. * Experience in e\-commerce or online customer interactions is a strong plus, but not mandatory. * Native\-level German is required. Either English or Spanish proficiency is beneficial, especially for communication with colleagues. * Strong organizational skills and a self\-starter attitude. * Excellent communication skills and a genuine interest in helping customers. * Solid understanding of digital tools (e.g. CRMs, e\-commerce platforms, email support systems). Benefits What We Offer * A dynamic role in a fast\-growing and forward\-thinking company transforming an old\-fashioned industry. * Real impact: your work directly influences customer satisfaction and business growth. * Remote work flexibility and a supportive, collaborative culture. * Competitive compensation and professional development opportunities. Interested candidates are invited to submit their CV and a cover letter highlighting their suitability for the role and language proficiency. We thank all applicants for their interest in this position; however, only those selected for an interview will be contacted.