Sales Team Coordinator

Description

**Description:** ---------------- Do you have experience leading teams and are passionate about achieving results through people? This could be your opportunity! We are looking for a Sales Team Coordinator to join our team in the telecommunications sector. We seek a dynamic, organized, and leadership-capable individual who can motivate the team and ensure excellent customer service. **What do we offer?** Leadership and autonomy: You will have the opportunity to manage and develop your own sales team. Dynamic environment: You will be part of a collaborative, results-oriented contact center. Professional development: We invest in our team’s growth through continuous training and learning. Stability and growth: Opportunity to build a professional career within the company. Competitive salary: Aligned with your experience. Human team: You will work in an environment where communication, camaraderie, and motivation are fundamental. Working hours: Monday–Friday, split or intensive schedule **What will be your responsibilities?** Supervise, support, and motivate the sales agents team. Organize and monitor the team’s daily activities. Analyze key performance indicators and implement improvement actions. Ensure achievement of commercial and quality objectives. Conduct individual follow-up of agents, providing feedback and support to improve their performance. Identify training needs and collaborate in agent development. Resolve incidents and support the team in complex customer situations. Ensure compliance with established service procedures and standards. Foster a positive work environment, encouraging motivation, commitment, and teamwork. **What do we require from you?** Minimum 4 years’ prior experience in team supervision or coordination, preferably in contact centers and sales campaigns. Leadership, organizational, and people management skills. Excellent communication and active listening skills. Results orientation and ability to work toward objectives. Ability to analyze data and performance indicators. Proficiency with IT tools and adaptability to learn new systems. Experience or knowledge in the telecommunications sector will be highly valued. Positive, proactive, and solution-oriented attitude. Ability to motivate, develop, and bring out the best in each team member. If you are passionate about leading teams, embracing new challenges, and growing professionally within the telecommunications sector, we want to meet you! Join our team and help us take our customers’ experience and our agents’ talent to the next level!