Description
##### **Baggage Handler (Bellboy) 5**
**Location:** Barcelona
**Company:** Ohla Eixample 5
**Working Hours:** Full-time
**Contract Type:** Permanent intermittent contract
##### **What will be your role?**
You will be the guests’ first point of contact upon arrival at the hotel, providing warm, professional, and personalized service. You will support the Front Desk team to ensure an excellent guest experience from check-in to check-out.
Your main responsibilities will include:
* Welcoming guests and accompanying\-them during arrival and departure.
* Assisting with luggage and facilitating room access.
* Informing guests about hotel services and recommending activities or places of interest.
* Supporting the Front Desk department in daily tasks.
* Responding promptly and courteously to guest requests.
* Ensuring impeccable appearance and delivering high-quality service.
* Collaborating with other departments to guarantee an outstanding guest experience.
##### **What are we looking for?**
* Minimum 1 year of experience in a similar position.
* Advanced level of English (mandatory).
* Proficiency in additional languages will be considered a plus.
* Excellent communication skills and strong customer orientation.
* Professional appearance and demeanor.
* Dynamic, responsible individual with strong teamwork skills.
* Passion for the hospitality industry and a genuine service vocation.
##### **What do we offer?**
* Permanent intermittent contract.
* Full-time working hours.
* Immediate incorporation.
* Opportunity to join a 5-star hotel.
* Integration into a professional and dynamic team.
* Positive work environment.
* Career development opportunities within a leading hotel chain.