Hotel Receptionist

Description

Job Summary: We are seeking a receptionist for a tourist apartment complex, responsible for reservation management, customer service, billing, and incident resolution. Key Highlights: 1. Experience valued in reception and customer service. 2. Reservation management and telephone support. 3. Coordination with other departments to ensure a positive customer experience. We are looking for a person to join the reception team at our Pierre \&Vacances Estartit Playa tourist apartment complex. Reception or similar experience is preferred; customer-facing experience is required; strong command of English and French is mandatory. (Catalan is a plus) Responsibilities: Reservation management, check\-in and check\-out, reservation tracking, customer service and telephone support, setting and achieving sales targets, reviewing outstanding account balances, billing and cash reconciliation, resolving basic incidents, and coordinating with other departments to ensure a positive customer experience, among other reception duties. **Experience / Requirements** Relevant industry experience is preferred. Proficiency in Catalan, Spanish, French, and English is mandatory. Teamwork skills and flexible working hours are required. **Computer Skills** Basic user level. Hotel management and reservation systems. Familiarity with various applications. Employment Type: Full\-time, Temporary Contract Contract Duration: 7 months Salary: €1,500.00\-€1,650.00 per month Benefits: * Uniform provided Experience: * Reception: 1 year (Preferred) Language: * English (Mandatory) * French (Mandatory) Work Location: On\-site employment