Front Desk Agent – 4* Hotel

Description

Job Summary: Eurostars Hotel Company is seeking a Front Desk Agent to manage reservations, optimize resources, and deliver outstanding customer service at its Eurostars Toledo 4* hotel. Key Highlights: 1. Join a leading global travel industry company experiencing worldwide growth 2. Unlimited and free access to training programs from ThePower Business School 3. Discounts at luxury hotels and complimentary hotel nights **Welcome to Eurostars Hotel Company – The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 303 hotels across 24 countries worldwide. Our operations are backed by extensive expertise reflected in every area—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring the passion of its people. Therefore, we seek individuals who are passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Front Desk Agent for our Eurostars Toledo 4* hotel located in Toledo**. **What will your responsibilities be?** * Managing room reservations. * Optimizing resources to deliver the highest quality of customer service. * Guest check-in and check-out. * Handling telephone inquiries and managing requests or incidents. * Delivering exceptional customer service. **What are we looking for?** * Degree in Tourism. * Experience in hotels of similar category. * Advanced English proficiency; additional language skills are valued. **What do we offer?** At Eurostars Hotel Company, you can join a leading travel industry company undergoing continuous global growth and expansion, committed to the ongoing professional development of its team. Additionally, as part of Eurostars Hotel Company, you’ll enjoy the following benefits: * **50% discount on our luxury hotels:** Enjoy up to 50% off all our outstanding 4*/5* hotels worldwide, and up to 20% off for your family members. * **ThePower Business School training:** 100% free and unlimited access to all training programs (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * **Access to our Employee Club:** where you can enjoy various discounts and benefits across multiple categories (leisure, technology, sports, fashion, etc.). * **Complimentary hotel nights:** Through the Eurostars Hotel Company Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive complimentary hotel nights. If this opportunity interests you and you believe you match the profile, we’d love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.