Operations Coordinator Iskaypet

Description

Job Summary: Lead and coordinate the operator team, ensuring performance, KPI compliance, and safety, with involvement in recruitment and performance improvement processes. Key Highlights: 1. Leadership and coordination of operator teams. 2. KPI and safety standards management. 3. Participation in recruitment processes and team development. §Lead and coordinate the assigned operator team, ensuring proper performance while maintaining required standards in safety, motivation, and commitment. §Coordinate daily performance, including achievement of client-agreed KPIs as well as internal KPIs (safety, operations, etc). §Participate in recruitment, evaluation, disciplinary/dismissal processes, and provide necessary recommendations to ensure proper operational performance. §Advise team members to improve performance. §Provide operational results information to the team. §Implement and coordinate compliance with processes up to date, work instructions, standardized procedures, and related forms to achieve intended results. §Support the client, internal audits, and regulatory operational audits as required, and assist in implementing agreed action plans. §Support the team in adhering to safety regulations and help reduce or eliminate health- and operation-related risks. §Conduct basic on-site investigations of workplace incidents and promptly report non-compliance issues regarding safety regulations and procedures. §Minimum three years of experience as an Operations Coordinator in a multinational company. §Medium/advanced degree and/or vocational training is desirable. §Planning, decision-making, and problem-solving. §Communication, impact, and influence. §Advanced English proficiency is desirable