Description
Job Summary:
Order coordination, workshop tasks (new pieces, casting, repairs), and customer service/advisory support, seeking an organized, solution-oriented, and responsible individual with sensitivity in customer interactions.
Key Responsibilities:
1. Order coordination and internal team management
2. In-store customer service and advisory support
3. Workshop tasks: new pieces, casting, and repairs
We offer an on-site position as Workshop and Sales Manager, with an indefinite-term contract and a full-time schedule of 40 hours per week, located in central Barcelona.
Order preparation and coordination
Coordination with suppliers, workshop, and internal team
Workshop tasks: new pieces, casting, and repairs
In-store customer service and advisory support
Sales
* Minimum 3 years of experience. Experience in jewelry and workshop operations required. Applications without jewelry industry experience will not be considered.
* Professional Specialization Qualification
* Catalan (spoken: advanced, written: advanced)
* Competencies / knowledge: Mandatory: Catalan (spoken: advanced, written: advanced); prior experience in jewelry and workshop operations. Applications without jewelry industry experience will not be considered. We seek an organized, solution-oriented, and responsible individual with coordination ability, sound judgment, attention to detail, sensitivity in customer interactions, and workshop experience.
* Indefinite-term employment contract
* Full-time schedule
* Gross monthly salary ranging from '2100' to '2200'
* Additional relevant information: Working hours: Monday to Friday, 10.00–14.30 and 17.00–20.30. Annual gross salary: 26.400 €.