Job Summary: We are seeking a Workshop Manager who leads with excellence, attention to detail, and commitment, guaranteeing the premium standard that defines Lexus. Key Highlights: 1. Lead the Lexus After-sales area with excellence and commitment. 2. Ensure the highest technical quality and customer satisfaction. 3. Continuous team development and training in a professional environment. **Workshop Manager** ================== * Permanent contract * Full-time * €2,000 \- €2,300 * 08006, Barcelona, Barcelona, Spain * LEXUS AFTER-SALES At **Lexus Barcelona**, we don’t just repair vehicles—we create memorable experiences. We are looking for a **Workshop Manager** who leads with excellence, attention to detail, and commitment, guaranteeing the premium standard that defines Lexus. Lexus stands for innovation, artisanal quality, and Japanese hospitality (Omotenashi). At Grupo Llavina, we operate with a clear purpose: **putting people at the center and exceeding expectations in every interaction.** Manage and coordinate the After-sales area ensuring: * Highest technical quality in repairs. * Compliance with Lexus standards. * High customer satisfaction. * Workshop profitability and efficiency. * Leadership and technical team development. **Main Responsibilities** --------------------------------- * Daily workshop planning (workload and timing). * Coordination of mechanics, technicians, and service advisors. * Monitoring of productivity, efficiency, and profitability. * Quality supervision prior to delivery. * Warranty management and compliance with Lexus processes. * Tracking of KPIs (productive hours, efficiency ratio, customer satisfaction). * Implementation of continuous improvement (Kaizen). * Team development and training. * Support repairs by assisting technicians **Candidate Profile** ----------------------- * Minimum 5 years’ experience managing official workshops. * Experience with premium brands is highly valued. * Natural leadership and people-oriented approach. * Strong customer orientation and attention to detail. * Analytical ability and results-driven mindset. * Technical training in automotive engineering. **What We Offer** ----------------- * Stable project within a premium brand. * Opportunity to join Grupo Llavina, a family-owned business spanning three generations. * Ongoing Lexus training. * Modern and highly professional working environment. * Salary range: €2,000 \- €2,300 * Permanent contract * Full-time * €2,000 \- €2,300 * 08006, Barcelona, Barcelona, Spain * LEXUS AFTER-SALES Apply now Apply now