Description
Valeo is a global tech company designing breakthrough solutions to reinvent mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? To invent greener and safer mobility, thanks to solutions focused on intuitive driving and CO2 emission reduction. We are leaders in our businesses and recognized as one of the largest global innovative companies.
Valeo Thermal Systems seeks a graduate in Engineering to join the Warranty team. In this position, you will manage and analyze customer warranty claims, interacting with internal and external teams to resolve technical issues and ensure customer satisfaction.
**Job Responsibilities**
* **Analysis of customer-returned parts:** Analyze warranty returns and prepare reports for customers.
* **Warranty cost reduction:** Track invoices and warranty records per customer. Dispute warranty claims and costs where applicable.
* **Warranty indicators:** Regularly monitor warranty indicators (WR).
* **Customer interface:** Interact effectively with customer quality and service teams to support warranty issue resolution and collect field data.
* **Support in defining warranty responsibility with the customer:** Conduct technical analysis of warranty parts and present Valeo’s percentage of responsibility for the failure, reaching agreement on warranty liability.
* **Analysis of customer warranty data and risk escalation:** Analyze raw customer warranty data and draw conclusions from such analysis; escalate any risks related to quality or cost.
* **Strong communication with cross-functional teams:** Gather customer feedback and field analysis.
**Job Qualifications**
* Engineering student, majoring in Mechanical Engineering, Industrial Technologies, or Industrial Organization.
* Strong analytical and problem-solving skills.
* Communication and teamwork abilities.
* Good level of English.
*Send us your CV — we want to meet you!*
**Job:**
Quality Trainee/Apprentice/VIE
**Organization:**
PG Project Quality \- J
**Schedule:**
Full time
**Employee Status:**
Trainee (fixed-term) (in training)
**Job Type:**
PFR \- Paid Internships
**Job Posting Date:**
2026\-09\-03
*Join Us !*
*Being part of our team, you will join:*
* *one of the largest global innovative companies, with more than 20,000 engineers working in Research \& Development*
* *a multi\-cultural environment that values diversity and international collaboration*
* *more than 100,000 colleagues in 31 countries... which make a lot of opportunity for career growth*
* *a business highly committed to limiting the environmental impact of its activities and ranked by Corporate Knights as the number one company in the automotive sector in terms of sustainable development*
*More information on Valeo:* *https://www.valeo.com*