### **Description** Company Other Public Administration Services Division Position Social Worker, Indefinite-term Position, SAMUR SOCIAL Type of Offer Internal Number of Vacancies 1 Job Description At Grupo 5, an organization committed to social welfare, we are seeking dedicated professionals to join our team. As part of our workforce of over 3,200 professionals, you will have the opportunity to directly contribute to improving the lives of 5,100 people in situations of social vulnerability. We are currently seeking a Social Worker to join SAMUR SOCIAL. Responsibilities: * Operational responsibility both in the mobile response unit during service delivery and at various locations and scenarios (e.g., short-stay facilities, communications room, case follow-up spaces, etc.) where professional duties are carried out, complying with the service’s operational procedures and instructions issued by the Central Command’s Communications Room or under guidance from the relevant management—namely, the entity’s Technical Coordinator or Coordination Assistants, as well as intermediate-level supervisors (shift leads). * Responsibility for individual and group social assessment and intervention with service users. * Responsibility for user assistance. * Completion of all reports requested by the relevant management. * Accurate completion of assistance reports, both manually and electronically, safeguarding them during working hours. * Exemplary, respectful, and courteous treatment toward users and all parties involved in interventions. * Responsibility for informing family members about the user’s condition and related actions taken. * Responsibility for transferring the user and the associated social case information—both verbally and in writing—to the receiving center. * Conducting follow-up tasks for individuals accommodated across various reception facilities and other housing arrangements (e.g., residences, boarding houses, hotel placements, etc.). * Performing duties in the Central Command’s Communications Room when required. * Supervising and supporting auxiliary social services staff in carrying out their functions. * Adhering to the service’s quality policy by reporting deviations or inappropriate procedures affecting service effectiveness to the immediate supervisor. * Engaging with media outlets only upon authorization from the entity’s competent management and prior approval from municipal authorities responsible for the matter—all under the supervision, direction, and control of the entity’s responsible personnel. * Participating in research and teaching projects approved by the competent bodies of the Service. * Attending mandatory continuing education sessions organized by the Service. * Obligation to know and apply the Service’s operational protocols—all under the supervision, direction, and control of the entity’s responsible personnel. * Voluntarily reporting for duty—or responding to calls—during risk or disaster situations outside regular working hours. * Any other duties consistent with or similar to those described above, necessary for the proper functioning of the Service. Requirements: Bachelor’s Degree in Social Work Minimum six months’ experience in social emergency intervention. Offered: Salary according to collective agreement Indefinite-term contract Schedule from Monday to Sunday, based on shift roster 100% morning shift Minimum Experience 1–3 years Minimum Education Level Diploma / Bachelor’s Degree / Graduate Degree Start Date 01/02/2026 Publication Date 12/12/2025 CV Submission Deadline 21/12/2025