Tauste Customer Service - Call Center Job Listings

Indeed

Drywall Installer

We are looking for a professional with experience in drywall assembly to work on various construction sites distributed throughout Aragon. The selected candidate will be responsible for carrying out installation tasks for partitions, false ceilings, and other plasterboard structures. Responsibilities will include reinforcing and reconstructing drywall elements, repairing any damages, and finishing surfaces, including sanding to ensure an impeccable result. The ability to read blueprints and properly handle trade-specific tools is essential, always prioritizing quality and safety in every task. At least one year of demonstrable experience in similar roles is required, along with a valid class B driver's license. We offer an indefinite full-time employment contract. The usual working hours will be from Monday to Friday, 6:00 AM to 2:00 PM, although some flexibility may exist to adapt to the specific needs of each construction site.

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

Electrical Engineer New Product Development64413438969603121

Indeed

Electrical Engineer New Product Development

**Electrical Engineer New Product Development** =============================================== Functional area: Engineering Location: Spain City: Zaragoza Spain Company name: Grupos Electrogenos Europa, S.A. Date of posting: Nov 14, 2025 Our solutions are a key part of most industries \- electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations. **Join us on our journey for a better tomorrow.** We are looking for a new member for the Engineering Department in our Factory of Zaragoza. The person appointed will be responsible for the electrical/electronic design and development of the projects assigned, primarily Energy Storage and Hybrid Power Systems. Besides will participate in the industrialization process of the designed products. The main functions for the position are: 1\. Design and develop the electrical and electronic systems for a new Energy Storage products (Battery\-inverter system, battery and energy management system, Control panel, PLC programing, power connections, calculation of wiring, communications between different modules of the machine, etc.). 2\. Create and maintain the technical documentation for supplier assembly and aftermarket service of the machinery. The CAE modules used are Eplan P8, Pro Panel and Harness 3\. Manage the issues detected during the manufacturing process to ensure the continuous improvements. 4\. Work closely with other departments and external partners to assure and optimize the designs. 5\. Cooperate and supervise in the process of prototypes and industrialization of the projects. **Experience requirements:** At least 5 years of proven experience in similar jobs. **Educational Requirements:** Degree in Electrical or Electronical Engineering **Must have knowledge:** CAE, Eplan P8, Pro Panel and Harness Office pack Professional competence in English PLM Smartteam or Windchill General knowledge of electronics Knowledge in power electronics, electrical machinery and batteries or solar systems. Knowledge in batteries and Energy Storage systems Knowledge in power electronics, electrical machinery and solar systems Knowledge on electrical regulations and certifications (CE Mark and UL/CSA desirable) **Nice to have knowledge:** Knowledge in power electronics, electrical machinery and batteries or solar systems are a plus. Knowledge on electrical regulations and certifications (CE Mark and UL/CSA desirable) **Soft skills:** Innovative spirit. Passion about design of new products. Continuous improvement. Proactiveness and able to adapt to changes and dynamic environments. Customer focus. **Diverse by nature and inclusive by choice** Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

Operations Internship - Zaragoza - Start 202664202916516226122

Indeed

Operations Internship - Zaragoza - Start 2026

**DESCRIPTION** --------------- Please note: we have several opportunities across Germany and require flexibility in terms of locations; when applying for the role, please be sure to list all your location preferences around Germany. All our internship will take place fully on\-site. Amazon Operations is the backbone of the Amazon customer experience. With over 50 fulfilment centres, hundreds of delivery stations, and tens of thousands of employees, the team works together to efficiently deliver items to customers. In the fulfilment centres, millions of items are picked and packed annually, while delivery teams work to get orders to customers on time. Safety is the top priority, and the operations culture is defined by teamwork, diversity, and a shared work ethic that keeps the business running smoothly. The team takes pride in delivering the quality service Amazon is known for globally. Note: You must have the right to work in the country of employment by the start date. Key job responsibilities As an Amazon operations intern, you'll have the opportunity to apply your analytical skills to impactful projects that enhance the functionality and service of Fulfillment Centers, Sortation Centers, and Delivery Stations. Key aspects of the role include: * Completing high\-priority projects to the highest standard, demonstrating your ability to deliver results * Analyzing data to identify operational challenges and opportunities for improvement * Proposing and testing solutions, collaborating with the team to implement the most effective ones * Developing communication and teamwork skills by working with managers, stakeholders, and frontline associates. * Be on the move within the building to engage with various teams. This includes actively gathering knowledge by participating in activities such as pre\-briefs, flow meetings, and discussions with the leadership team and associates. * Ability to navigate the workspace and move between different areas is essential for this position. * Displaying flexibility to work various schedules and shift patterns as required. * Potential relocation to the designated work location. A day in the life Our internships are educational opportunities that allow you, our future managers, to discover how we lead and develop our teams of associates. You'll immerse yourself in the fast\-paced, complex world of our Fulfillment Centers, Sortation Hubs, and Delivery Stations, witnessing how our managers engage their teams to fulfill customer expectations. This internship will place you at the heart of our operations, enabling you to trace the journey of a customer order. You'll gain a realistic job preview of the full\-time opportunities awaiting you within our organization. You'll learn how our managers cultivate a safe, productive environment, harnessing the full potential of their teams through effective engagement and performance management strategies. This is your chance to develop skills that will propel you towards a rewarding career with Amazon. About the team Intern Community: * As an Amazon Intern, you'll be part of a vibrant, supportive community that empowers your growth and development. You'll collaborate with interns from around the world, networking and participating in social events to broaden your perspectives. You can also join specialized groups focused on areas like sustainability to explore your diverse interests. Support: * The internship program provides a robust support system, including weekly intern office hours, dedicated IT and HR support, and a program team committed to your success. This ensures you have the guidance and assistance needed to thrive. Learning Sessions: * Exclusive learning sessions will further enhance your skills, granting you access to Amazon's cutting\-edge learning platforms and the expertise of industry leaders. These structured development opportunities will prepare you for the next step in your career. Opportunities: * Upon successful completion of the internship, you may be considered for a graduate role or a second internship, allowing you to continue your journey with Amazon. Additionally, you'll enjoy a competitive monthly salary, relocation support, and access to a range of employee benefits. Internship Start Dates across the year: * We are hiring interns to start anytime from January through July 2026\. Each month, we'll hold 1\-2 onboarding days for new hires. **BASIC QUALIFICATIONS** ------------------------ * Currently in your penultimate or final and working towards a university degree in Supply Chain, Business/Management, Engineering or another related field. * Eligible to complete a full\-time internship of 3\-6 months. * Highly proficient in both spoken and written English and the local language of the country you are applying for (Common European Framework of Reference C1\). **PREFERRED QUALIFICATIONS** ---------------------------- * Strong problem\-solving and analytical skills, with the ability to identify process improvements and innovative solutions. * Excellent communication and teamwork skills, able to collaborate effectively with others. * Demonstrated curiosity, proactivity, and willingness to take on challenges in an ambiguous, fast\-paced environment. Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

Jefe/a Servicio Prevención Propio , Health and Safety M/F64202344864131123

Indeed

Jefe/a Servicio Prevención Propio , Health and Safety M/F

**DESCRIPTION** --------------- At Amazon, we need talented and experienced individuals to help us operate safely and efficiently. As Servicio de Prevención Propio Manager, your role is: * Standardize and harmonize the policies and procedures towards the legal compliance and the excellence in Health \& Safety * Manage overall Health and Safety standards in Fulfilment Centers, while also working towards the continuous improvement of functionality and efficiency * Manage key outcomes: compliance to H\&S regulation and Amazon WHS standard, metrics, people management and process improvements * You will help your colleagues maintain high standards, all while driving a culture of safety and inclusivity in the region. * The successful candidate will identify, coordinate and drive improvements in inbound safety, quality and productivity, working with the Operations Management teams to continuously improve the functionality and level of service that the Fulfilment Centre provides to our customers. Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1\.5 million orders every single day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably. Key job responsibilities You will be managing aspects of output in your area: people management, metrics, productivity targets, and process improvements. The extent of your duties will include: * Implement and review country WHS policies based on applicable Amazon’s global safety policies and country WHS requirements, ensuring that local legislative requirements are also met * Support the ES WHS team with standard actions related to legal compliance requirements (constitution act, prevention plan, annual memory and plans, etc.), project implementation and procedure standardization * Provide guidance on Health \& Safety matters to all stakeholders (Senior management, GM, Ops, RME, Employee Relations, HR, Safety \& Health Committees...), including procedural and legal advice * Ensure robust and timely reporting regimes are in place in relation with SPP management and KPIs * Review and audit arrangements for Health \& Safety management, while continuously improving these arrangements and supporting the sites during the audits * WHS legal processes management (court trials and appeals, contingency determinations, Labour inspections, Authorities' requests, legal audits…) in cooperation with Legal Dep., HR, ER \& PR * Proactively collaborate on Health \& Safety projects, across all Spanish\-based Operations sites * Support business change and best practices standardization, via effective change management processes, in the context of ES Fulfilment Centre’s fast\-paced environment * Drive behavioural culture change programmes and WHS integration at all levels, across a large, complex, multi\-shift operations * Manage the SPA (outsourced specialty), Mutua and country\-wide WHS contracts A day in the life This is an extremely varied role based at one of our sites, allowing you to directly contribute to many aspects of our safety culture. You will manage health and safety standards while improving functionality and efficiency. You’ll also manage your team and help them implement changes in response to employee feedback or seize opportunities to continuously make process improvements. Your role is instrumental in keeping employees safe, managing their satisfaction, and supervising their wellbeing and productivity. You’ll step in and take ownership of health and safety to foster a culture that revolves around operating safely. **BASIC QUALIFICATIONS** ------------------------ * A Bachelor degree or equivalent level of qualification in line with the European Qualifications Framework (EQF) * Education to a degree level and qualification in Técnico Superior en Prevención de Riesgos Laborales following Spanish Health and Safety regulations * Relevant experience in Servicio de Prevencion Propio * Relevant experience complying with local Health and Safety legislation * Advanced proficiency in verbal and written English and the local language **PREFERRED QUALIFICATIONS** ---------------------------- * Experience with Lean, 5S and Kaizen methodologies * Qualifications or experience in the field of sustainability * Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership * Chartered membership of a Human Resources industry body (e.g., IOSH) to support people management Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy\_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

Indeed

Electromechanic

We are looking for you as Electromechanic **to work at:** Utebo (Zaragoza) Contract type Permanent Department Maintenance Location Utebo (Zaragoza) **About us:** We are Grupo Lacasa, a constantly growing family-owned company founded 170 years ago, fully established as one of the leading national producers, not only of chocolates but also of dragées, nougat, chocolates, and candies. Grupo Lacasa currently has four factories distributed across the country, as well as commercial subsidiaries in Portugal and Morocco. We believe in the importance of our employees' professional development and therefore offer stable employment relationships, promoting participation, communication, and training in all positions. We are seeking a person whose mission will be to design, develop, and maintain industrial process automation control systems. If you want to grow and develop professionally, we are waiting for you! **We offer you:** * Stable project and professional development * Dynamic and competitive environment * Training * Health insurance **Your main responsibilities will be:** * Locating, analyzing, and solving mechanical and electrical faults during production. * Planning and carrying out preventive maintenance tasks and improvements. * Managing electrical installations and their maintenance. * Assembling industrial electrical and electromechanical circuits. What do we expect from you? * Minimum of 2 years of experience * Minimum education level: medium degree * Analytical skills and ease in decision-making Apply now Apply via WhatsApp Address Autovía de Logroño Km. 14, 50180 \- Utebo (Zaragoza) Follow us on social media!

Edificio Diseminados, 162, 50180 Utebo, Zaragoza, Spain

Negotiable Salary

Indeed

Community Associate

**Community Associate** At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier. Join us in one of our Regus centre teams. Bring more freedom to more people and businesses. And you’ll be able to work better, faster and happier too. **The opportunity** As a Community Associate, you’ll work closely with new and existing customers, solving problems for them and making sure they have everything they need. **A typical day at Regus** You arrive 15 minutes before your centre opens to make sure everything is ready and check there’s nothing the cleaners have missed. Customers start coming in thick and fast. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room… and can you help her set up the projector and take an order for drinks? The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that’s lunch. Early afternoon, you sit down with the Community Manager to discuss the organisation of next week’s networking event. You plan and write the invites to customers, then create, print and put up posters on the noticeboards around the centre. The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. Once the last person has left the building and everything’s nice and tidy, it’s time to head home. **About you** We’re looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be: * A good communicator, with the ability to build strong professional relationships and empathise with people’s needs * Happy taking ownership of problems and finding ways to solve them * Positive, enthusiastic and able to adapt to fast\-changing situations * Confident using MS Office and other basic IT packages **What we offer** On top of a competitive salary package you’ll enjoy: * A bright and inspiring work environment * Training and development opportunities

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

Indeed

Call Center Agent

At Externa, we connect professionals like you with companies across different sectors and activities throughout the national territory. We take your needs into account, support you throughout the entire job search process, and help you access new employment opportunities. We handle recruitment, selection, hiring, and candidate placement quickly and efficiently for various areas such as logistics, transportation, delivery, distribution, food, metal, cleaning, hospitality, catering, industry, sales forces, etc. We understand the complexity of the current economic situation, so we want to make things easier for you and help with your regular expenses. From Externa Gestión Integral de Recursos Humanos, if you are an active employee at any company within our group, we invite you to register with Externa Club Benefits, where you can enjoy great offers and discounts on purchases and products available there. It is completely free and very easy to use—just provide your personal details and email address, confirm your account, and start saving! **Job description** We are seeking Call Center Agents for a major call center in Zaragoza. The selected candidate will make and/or receive customer service calls, manage incidents, and sell products/services. You will be required to record information in the company's CRM system and meet established quality and productivity targets**.** **Minimum mandatory experience** * 6 months of experience in customer service or telephone sales. * Strong oral and written communication skills in Spanish (other languages are a plus). * Ability to work under pressure and meet performance goals. **Education / mandatory requirements** * Compulsory Secondary Education (ESO) or equivalent. * Basic computer skills (Office, email, CRM). **Desirable qualifications** * Training in sales techniques or customer service. * Experience handling incidents, complaints, and inquiries. * Active listening and empathy. * Confidence when speaking and clear communication. * Ability to work under pressure and meet objectives. * Presenting products/services and supporting telephone sales. **We offer** · Competitive salary according to collective agreement. · Initial temporary work agency contract with real possibility of becoming a permanent employee. Job type: Full-time Experience: * Customer service: 1 year (Desirable) * Office software: 1 year (Desirable) Work location: On-site

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

TELECOMMUNICATIONS DEPARTMENT TECHNICIAN63841221407105127

Indeed

TELECOMMUNICATIONS DEPARTMENT TECHNICIAN

### **Zaragoza and/or Bilbao Offices** ### **Indefinite** #### **Contract** #### **Minimum Experience** ### **At least 1 year in mobile telephony deployments 4G, 5G, FTTX, Load Calculations, Radiofrequency Measurements...** ### **Full-time** #### **Working Hours** #### **Work** ### **On-site** #### **About us** ### **At IBERTEL we specialize in Telecommunications Projects and work for public and private organizations. Unwavering consistency, adaptation to new needs, and continuous improvement have made IBERTEL a competitive company capable of meeting any demands, challenges or goals set before us.** **Currently, we are launching several projects and are therefore in the process of team formation and expansion.** #### **Description** ### **We are looking for Technical or Senior Telecommunications Engineers, Industrial Engineers or Telecommunications Vocational Training Technicians.** #### **Responsibilities** ### **Depending on the profile, main responsibilities will be:** * **Radiofrequency Projects, PSC...** * **Construction Projects.** * **Health and Safety Coordination, Site Management...** * **Site supervision.** * **Drawing preparation.** #### **Requirements** ### **Technical or Senior Telecommunications Engineers, Industrial Engineers or Telecommunications Vocational Training Technicians.** #### **Valued Skills** ### **Master's degree in Occupational Risk Prevention. Knowledge of mobile telephony deployments 4G, 5G, FTTX, Load Calculations, Radiofrequency Measurements...** **Experience with major operators in the telecommunications sector: Vodafone, Telefónica Móviles, Telefónica de España, Vantage, Cellnex, Axión, Telxius Cable,...** CV Apply Close Send

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

International Order Manager (English and German).63841220066947128

Indeed

International Order Manager (English and German).

At DICSA, we are leaders in the manufacturing of stainless steel fittings and a leading international distributor of hydraulic and pneumatic components and connectors, with over 40 years of experience. We have one of the most complete and extensive inventories in Europe (65,000 items). Currently, we serve more than 4,500 customers, operate in over 100 countries across five continents, and offer the fastest delivery times in the industry. Responsibilities * Full management of the international order cycle, from receipt to delivery. * Coordination with customers, suppliers, and internal departments (logistics, production, sales). * Fluent communication in German and English with international contacts. Minimum Requirements * Advanced level of German (B2-C1) and advanced level of English (B2-C1), both written and spoken. * Advanced proficiency in computer tools (ERP, Excel, email). * Strong communication, organizational, and customer service skills. Desirable Qualifications * Knowledge of customs regulations and international trade. * Additional language skills (French, Italian). * Prior experience in industrial or international logistics companies. What We Offer * Ongoing training * Flexible working hours and work-life balance * Permanent contract Apply for this position Details Location Zaragoza Department Sales Contract Type Permanent Salary Range Work Mode On-site Additional Details xxxxx Share this job offer Follow us on LinkedIn! Join our team

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

Negotiable Salary

CUSTOMER SERVICE WITH ITALIAN63841219886081129

Indeed

CUSTOMER SERVICE WITH ITALIAN

Are you passionate about customer service? Do you speak Italian fluently and enjoy working in a team? We are looking for you! At Logicgreen Europe, S.L., we are seeking to incorporate into our Customer Service team a **proactive, versatile individual with multitasking ability and strong organizational skills.** We are looking for someone with great adaptability and excellent communication skills to provide the best possible service to our customers in both Spain and Italy. In addition to customer service, this position includes administrative responsibilities, transportation coordination, and support to the sales team. Therefore, we seek a person with a global vision, a problem-solving attitude, and outstanding communication abilities. Key requirements: * Collaborative spirit and enjoyment of teamwork. * Proactive, solution-oriented attitude with initiative. * Strong interpersonal skills and people-oriented mindset. * Excellent communication skills—in person, via email, and over the phone. If you meet this profile, contact us...we are looking for you! Position type: Full-time, Permanent contract Salary: €1,800.00-€2,000.00 per month Experience: * Customer service: 1 year (Desirable) Language: * ITALIAN (Mandatory) Job location: On-site

Pl. de Ntra. Sra. del Pilar, 18, Casco Antiguo, 50003 Zaragoza, Spain

€ 1,800/month

Dynamics 365 Technical Consultant (Field Service / Contact Center)638412097181451210

Indeed

Dynamics 365 Technical Consultant (Field Service / Contact Center)

**Capgemini** ------------- **Choosing Capgemini means choosing the opportunity to shape your career however you wish. You'll receive support and inspiration from a collaborative community of colleagues around the world, and you'll be able to reinvent what's possible. Join our team and help the world’s leading organizations unlock the value of technology and build a more sustainable and inclusive future.** **Would you like to join our team and participate in an industrial consumer durables sector project within a multidisciplinary team at an international IT consultancy, aiming to implement advanced solutions on the Dynamics 365 CRM platform focused on customer relationship management, optimization of business processes, and improvement of customer service?** **What do we need from you?** --------------------------- **We are looking for a hybrid professional with solid experience in Microsoft Dynamics 365, especially in the Field Service and/or Contact Center modules. The ideal candidate should combine functional skills (process analysis, solution design) with technical capabilities (platform development and customization).** **Technical Requirements** **Experience in development on Dynamics 365 CE** **:** * **Plugins in C\# (.NET Framework)** * **Custom Workflows and Actions** * **JavaScript for form customization** * **Web resources (HTML, CSS, JS) integrated into Dynamics** * **Integrations via Web Services (REST/SOAP), Azure Functions, Logic Apps** * **Development of solutions using Power Platform (Power Automate, Power Apps, Dataverse)** **Knowledge in Field Service configuration** **:** * **Management of work orders, resources, scheduling, and routes** * **Use of maps, geolocation, and route optimization** * **Configuration of IoT and predictive maintenance (desirable)** **Experience in Dynamics 365 Contact Center** **:** * **Configuration of omnichannel channels (voice, chat, email)** * **Integration with telephony platforms** * **Customization of Customer Service Workspace and Unified Routing** **Proficiency with development tools** **:** * **Visual Studio, VS Code** * **XrmToolBox, Plugin Registration Tool** * **DevOps for solution management and deployments (CI/CD)** **Functional Requirements** * **Ability to conduct** **requirements gathering** **with clients and key users** * **Design of** **functional solutions** **aligned with business processes** * **Preparation of** **functional and technical documentation** * **Configuration of entities, forms, views, business rules, and processes** * **Experience in** **implementation, migration, or continuous improvement projects** * **Knowledge of** **agile methodologies** **(Scrum)** **Skills and Competencies** * **Excellent communication and presentation skills** * **Ability to work in multidisciplinary teams (consultants, developers, users)** * **Proactivity and results orientation** * **Technical English level (reading and documentation); conversational fluency will be valued** **Education and Certifications (desirable)** * **Official Microsoft certifications:** + **PL\-200 / PL\-400 / MB\-910 / MB\-920 / MB\-240** * **Training in .NET and Power Platform development** * **University degree in Computer Engineering, Systems, Telecommunications, or technical vocational training.** **Why Capgemini?** ----------------------- **We will consider all applications. We offer a wide range of training opportunities, including in-person and online certification programs. Even if you don't meet 100% of the required qualifications, we'd love to hear from you!** **Our commitment to inclusion and equal opportunities means we have an Equality Plan and an Ethical Code that guarantee professional development and equal opportunities in recruitment within an environment free from discrimination based on ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance.** **What will you like about working here?** **We offer a comprehensive catalog of Development and Work-Life Balance measures, such as:** * **Wellbeing HUB \- Includes policies and actions for physical health (Wellhub) and mental well-being.** * **FlexAbroad: possibility to work remotely from another country for up to 45 days.** * **Flexible Compensation Plan (health insurance, transportation, training, meal card or food subsidy, childcare…)** * **Continuous learning: enjoy Mylearning, Capgemini University, our Digital Campuses, and professional communities. Access platforms such as Coursera, Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages (English, French, German…) and many others!** * **Life and Accident Insurance** **Why Capgemini?** **Capgemini is a global leader in transforming clients’ businesses by harnessing the full power of technology. We are guided by the purpose of creating an inclusive and sustainable future through technology and the energy of those who develop it. We are a responsible and diverse company, a global leader in IT and Engineering services with over 360,000 professionals in more than 50 countries. With a strong 55-year heritage and extensive industry expertise, clients trust Capgemini to address their entire business needs—from strategy and design to operations—driven by the fast-evolving world of cloud, data, AI, connectivity, software, digital platforms, and engineering. The Group reported global revenues of €22 billion in 2022.** **Rewrite your future. Join the team!** **\#LI\-MR1** **www.capgemini.com/es\-es**

C. de Eduardo Ibarra, 6, 50009 Zaragoza, Spain

Negotiable Salary

CRM Dynamics Consultant638412095420171211

Indeed

CRM Dynamics Consultant

**Choosing Capgemini means choosing the opportunity to shape your career exactly as you wish. You will receive support and inspiration from a collaborative community of colleagues around the world, and you'll be able to reinvent what's possible. Join our team and help the world's leading organizations discover the value of technology and build a more sustainable and inclusive future.** **Would you like to join our team and participate in an industrial consumer goods project within an international IT consulting firm? You'll work in a multidisciplinary team implementing advanced solutions on the Dynamics 365 CRM platform focused on customer relationship management, optimization of business processes, and improvement of customer service.** **We are looking for a hybrid professional with solid experience in Microsoft Dynamics 365, especially in Field Service and/or Contact Center modules. The ideal candidate should combine functional skills (process analysis, solution design) with technical capabilities (platform development and customization).** **Technical Requirements** **Experience developing on Dynamics 365 CE** **:** * **Plugins in C\# (.NET Framework)** * **Custom Workflows and Actions** * **JavaScript for form customization** * **Web resources (HTML, CSS, JS) integrated into Dynamics** * **Integrations via Web Services (REST/SOAP), Azure Functions, Logic Apps** * **Development of solutions using Power Platform (Power Automate, Power Apps, Dataverse)** **Knowledge in Field Service configuration** **:** * **Management of work orders, resources, scheduling, and routing** * **Use of maps, geolocation, and route optimization** * **IoT configuration and predictive maintenance (desirable)** **Experience in Dynamics 365 Contact Center** **:** * **Configuration of omnichannel channels (voice, chat, email)** * **Integration with telephony platforms** * **Customization of Customer Service Workspace and Unified Routing** **Proficiency in development tools** **:** * **Visual Studio, VS Code** * **XrmToolBox, Plugin Registration Tool** * **DevOps for solution management and deployments (CI/CD)** **Functional Requirements** * **Ability to conduct** **requirements gathering** **with clients and key users** * **Design of** **functional solutions** **aligned with business processes** * **Preparation of** **functional and technical documentation** * **Configuration of entities, forms, views, business rules, and processes** * **Experience in** **implementation, migration, or continuous improvement projects** * **Knowledge of** **agile methodologies** **(Scrum)** **Skills and Competencies** * **Excellent communication and presentation skills** * **Ability to work in multidisciplinary teams (consultants, developers, users)** * **Proactivity and results orientation** * **Technical English proficiency (reading and documentation); conversational fluency is a plus** **Education and Certifications (desirable)** * **Official Microsoft certifications:** + **PL\-200 / PL\-400 / MB\-910 / MB\-920 / MB\-240** * **Training in .NET and Power Platform development** * **University degree in Computer Engineering, Systems, Telecommunications, or technical vocational training.** **We will consider all applications. We offer extensive training opportunities, both in-person and online, including certification programs. Even if you don't meet 100% of the desired qualifications, we'd love to hear from you!** **Our commitment to inclusion and equal opportunities includes an Equality Plan and an Ethics Code that ensure professional development and equal opportunities in hiring, within a discrimination-free environment regardless of ethnicity, nationality, social origin, age, sexual orientation, gender expression, religion, or any other personal, physical, or social circumstance.** **What you'll love about working here?** **We offer a comprehensive catalog of Development and Work-Life Balance measures, such as:** * **Wellbeing HUB \- Includes policies and initiatives supporting physical (Wellhub) and mental health.** * **FlexAbroad: possibility to work remotely from another country for up to 45 days.** * **Flexible Compensation Plan (health insurance, transportation, training, meal card or food subsidy, childcare support, etc.)** * **Continuous learning: enjoy Mylearning, Capgemini University, our Digital Campuses, and Professional Communities. Access platforms such as Coursera, Udemy, Pluralsight, Harvard Manager Mentor, Education First for languages (English, French, German…), and many others!** * **Life and Accident Insurance** **Why Capgemini?** **Capgemini is a global leader in transforming clients' businesses by leveraging the full power of technology. Guided by the purpose of creating an inclusive and sustainable future through technology and the energy of those who build it, we are a responsible and diverse company, a global leader in IT and Engineering services with over 360,000 professionals across more than 50 countries. With a strong 55-year heritage and deep industry expertise, clients trust Capgemini to address their entire business needs—from strategy and design to operations—powered by the fast-evolving world of cloud, data, AI, connectivity, software, digital platforms, and engineering. The Group reported global revenues of €22 billion in 2022.** **Rewrite your future. Join the team!** **\#LI\-MR1** **www.capgemini.com/es\-es**

C. de Eduardo Ibarra, 6, 50009 Zaragoza, Spain

Negotiable Salary