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Telephone Agent in Madrid (Interim Position)
Build a professional career with us I'm signing up! Join a leading company in the insurance sector At Reale Seguros, people are our greatest asset What is it like to work at Reale? At Reale Seguros, we offer the experience and learning opportunities that only a large, well-established company can provide. The workplace will preferably be our office in MADRID. We offer a temporary contract with full-time or intensive working hours, depending on the time of year. Reale Seguros holds some of the most highly regarded workplace certifications: Great Place to Work, Family-Responsible Company, Gender Equality in the Workplace, and Rational Working Hours Seal. Who are we looking for? We seek professionals who preferably have experience in contact centers and university education—though this is not mandatory. The selected candidate must demonstrate strong customer orientation, teamwork skills, and organizational ability. Bilingual proficiency or advanced English language skills will be valued. What will your responsibilities be? The Contact Center Agent for Auto Claims Opening carries out activities related to insured customer service, advising and opening auto insurance claims. Some of the more specific duties of the Telephone Agent for Auto Claims Opening in Madrid: A Telephone Agent’s day-to-day work involves customer service for opening auto insurance claims, as well as providing information regarding claim management and status. They will also liaise with the Claims Processing team by transferring documentation to initiate and finalize claim files. Request documentation from professionals (e.g., appraisers, traffic experts, etc.) to ensure successful claim opening. Work with CICOS/SDM agreements. Additionally, the Telephone Agent for Auto Claims Opening will facilitate information to workshops and suppliers and coordinate repairs for insured customers’ claims. What will the selection process be like? ##### #### **Register** Complete the registration form—it will take less than a minute. #### **Online Assessment** Complete the tests designed to help us understand your profile and strengths. #### **Meet the Team** Participate in our personal interview to explore your interests and motivations in greater depth. #### **Welcome to Reale!** Join our outstanding commercial network
Prta del Sol, 4, 2ºC, Centro, 28013 Madrid, Spain
Negotiable Salary
Indeed
Social Educator, Therapeutic Community (Maternity Leave Coverage)
**Position:** SOCIAL EDUCATOR * **Required Qualification:** University degree (Diploma or Bachelor’s degree), preferably in Social Education Higher Vocational Training Certificate (CFGS) in Social Integration * **Requirements:** Experience facilitating group activities, especially with individuals at risk of social exclusion Experience working with people with addictions and/or mental health issues is desirable Valid Class B driving license and personal vehicle * **Professional Competencies to be Assessed:** – Dynamism – Flexibility – Commitment – Teamwork ability – Proactivity **Responsibilities:** * Participate in the individualized treatment plan, programming, and weekly team meetings * Design, deliver, and evaluate psychoeducational workshops * Provide educational support and supervision for various scheduled center activities: cleaning, cooking, sports, and leisure time * Enforce and ensure users comply with the center’s Internal Regulations * Conduct educational follow-ups, psychoeducational coordinations, and activity coordination * Carry out individual assessments of users and complete task logs * Daily monitoring of adherence to established group and individual programming **CONTRACTUAL CONDITIONS** * **Duration:** MATERNITY LEAVE COVERAGE * **Workplace:** Ponts * **Salary:** As per applicable collective agreement * **Working Hours:** 38.5 hours per week, on rotating shifts Employment Type: Full-time * Flexible working hours * Rotating shifts Employment Type: Full-time Salary: €15,000.00–€28,000.00 per year Education: * Bachelor’s Degree / University Degree (Desirable) Work Location: On-site employment
Carrer Dr. Fleming, 53, 25740 Ponts, Lleida, Spain
€ 15,000-28,000/year
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