ACADEMY COORDINATOR

Description

Job Summary: We are seeking an active individual with strong communication skills and organizational ability to manage the center's daily operations during afternoon hours. Key Responsibilities: 1. Customer service and sales, including enrollment management and follow-up. 2. Administrative management: attendance tracking, CRM management, and overdue payment monitoring. 3. Operational coordination, incident resolution, and facility management. We are seeking an active individual with strong communication skills and organizational ability to manage the center's daily operations during afternoon hours. Main Responsibilities \- Customer Service and Sales: In-person family support, enrollment management, and follow-up calls to close sales. \- Administrative Management: Student and teacher attendance tracking, CRM management, and monitoring of receipts/unpaid invoices. \- Operational Coordination: Resolution of scheduling incidents, reception of new students for level assessments, and communication via WhatsApp/phone. \- Center Management: Supervision of classroom conditions and facility closure. Competencies / Knowledge: \- Multitasking, organized, and proactive profile. \- Excellent communication skills and empathy. \- Proficiency in digital tools and database management (CRM). \- Fluent in Catalan and Spanish. * Permanent employment contract * Part-time position (20 hours \- weekly schedule)