Attend to and inform our customers about the hotel's features and its various services, in person, online, and by phone. * Make reservations for guests according to the chain's commercial policy and room availability and characteristics, either by phone or in person. * Analyze incidents from previous shifts related to "check-in", hotel facilities, possible situations and/or guest requirements. * Verify the number of available rooms in the hotel by cross-checking management system data with available reservation documentation. * Perform guest "check-in" at the hotel. * Supervise charges made on guest accounts related to accommodation, food and beverages, telephone, and hotel services, monitoring exceeded balances. * Carry out the guest "checkout" process at the hotel. * Conduct the hotel cash register reconciliation, verifying payments for various invoices through different payment methods. * Assume responsibilities regarding environmental management assigned by their immediate supervisor, making sure to understand the environmental management system and proactively participate in improvement actions and suggestions. Requirements * University studies in tourism or higher vocational education. * Proficiency in computer use. * High level of Spanish (written and spoken) * High level of English * Knowledge of a third language (French) is desirable. * Previous experience as a receptionist will be valued. * Service vocation * Communication and interpersonal skills * Results-oriented, with ambition to exceed customer expectations, instinct to know when and how to surprise customers. * Commercial initiative, teamwork, and a hospitable, informal attitude, while remaining respectful and professional. * Flexible working hours, rotating shifts (morning, afternoon, and night) Job type: Full-time Job type: Full-time Salary: 1,200.00€-1,500.00€ per month Benefits: * Gym at the workplace * Uniform provided Language: * English (Mandatory) * French (Desirable) Work location: On-site Expected start date: 09/22/2025