We want our customers' experience to be unique and unparalleled. The most important investment at La Residencia Puerto is people — our customers and our team — offering motivating opportunities for professional development. Joining us means becoming part of a dynamic family-owned company with growth prospects. **We are looking for our Technical Operations Manager.** **Your missions and responsibilities:** You will report directly to the Hotel General Manager. The Maintenance Manager is responsible for **technical facility management**, ensuring the safety of people and facilities. Your technical expertise and service-oriented approach contribute to high-quality service delivery and controlled budget management. **Key responsibilities** * **Planning** of preventive and corrective actions. * **Leadership and coordination** of Technical Services staff and external contractors. * **Ensuring safety** and optimal operation of all components of the establishment. * **Cost control** and optimization of resource utilization. **Key areas** * **Incident planning and management:** Develop and implement the preventive maintenance plan. Update and develop the technical incident APP and train the team on its use. * **Technical facility management:** Ensure safety of people and facilities, and maintain optimal condition and efficiency of all systems. * **Operational functions and protocols:** Carry out, delegate, or plan maintenance tasks. Ensure room-related operations comply with safety and privacy protocols. Define, draft, and improve SOPs. * **Contractor coordination:** Collaborate in the selection and validation of external companies. Serve as the main point of contact, monitor their work, and organize technical documentation. * **Personnel management and leadership:** Lead a team of 2–3 people. Manage scheduling, organize work assignments, and promote training. * **Safety and regulatory compliance:** Implement and request updates to the PPCL Plan. Ensure full compliance with all applicable safety regulations and current legislation. * **Logistics and cost control:** Monitor costs, optimize personnel usage, and track supply consumption. Manage inventory of spare parts and components. * **Sustainability and quality:** Uphold the company’s sustainable philosophy (waste separation, precise product dosing, energy/water conservation instructions). Regularly inspect facilities to anticipate potential failures and reduce incidents. **Requirements for the position** * **Solid technical knowledge** in areas such as: electricity, automation, industrial refrigeration, plumbing, Legionella and swimming pool regulations. * **Proven experience in 4-star or higher hotels/resorts**, holding positions such as Maintenance Manager, Technical Manager, or Deputy Technical Manager. * **Demonstrated leadership and team management skills**, with ability to train, motivate, and convey knowledge in a structured manner. * **Excellent organizational and responsibility skills**, ability to work independently and take initiative. * **Collaborative mindset and ability to coordinate and communicate effectively** with multiple department heads. * **Good office software proficiency and prior experience using CMMS tools** (Computerized Maintenance Management Systems) and/or incident and fault management and planning software. **Skills and competencies** * **Service orientation:** Strong customer service mindset. * **Proactivity / initiative:** Ability to anticipate issues in the medium and long term and act proactively to prevent potential problems. * **Planning:** Understands that prevention and planning are central to this role. * **Adaptability and prioritization:** Ability to adapt to a wide variety of tasks and prioritize effectively. **What we offer?** * Join a young and passionate team focused on people and innovation. * A technically oriented workplace with modern facilities. * Fixed-term discontinuous contract for 10 months. * Fixed salary \+ performance-based variable pay. Salary: €28,000.00\-€35,000.00 per year Benefits: * Christmas food basket * Transportation allowance * Uniform provided Application questions: * What do you consider the most challenging aspect of managing maintenance in an operational hotel with guests present? * An external supplier informs you that a repair is necessary and quotes a high cost, but you are unconvinced. How would you proceed before approving the work? * You will manage a small internal team and several external companies. How do you ensure tasks are performed correctly without constantly supervising each individual? * Which hotel facilities do you consider especially critical to monitor closely to avoid serious issues? Why? * Tell us more about yourself — why do you believe you are the ideal candidate? Work location: On-site employment
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
