**Description:** ---------------- At BLUESEA Hotels, we make travelling easy, accessible and hassle-free. We are a hotel group specialised in holiday tourism, headquartered in Palma de Mallorca and present in Spain’s most iconic destinations: Mallorca, the Canary Islands, the Costa del Sol and the Costa Brava, as well as our urban hotels in Madrid and Marrakech. We work to evolve and ensure that every stay is better than the last, committing to cutting-edge, flexible and responsible management. We are currently expanding our team and seeking to hire a Receptionist to guarantee professional and friendly service to our guests, contributing to a memorable experience during their stay. **Responsibilities:** * Greet and assist guests, managing check-in, check-out and reservations. * Provide information about hotel services, facilities and activities. * Resolve guest incidents, complaints or requests. * Coordinate with other departments to ensure proper guest service. * Manage phone calls, emails and online requests. * Complete daily departmental logs and reports. * Apply the hotel’s quality, safety and data protection standards. **Requirements:** --------------- **Professional competencies:** * Previous experience as a receptionist or in customer service within hotels or tourist accommodations. * Knowledge of hotel property management systems (PMS) and basic office software. * Strong oral and written communication skills in Spanish; English and other languages are valued. * Ability to organise and manage multiple tasks simultaneously. * Attention to detail and commitment to service quality. **We offer:** * Joining a solid and growing hotel chain. * A positive working environment. * Professional training and development.