About Japanese Head Spa: Japanese Head Spa is a wellness center inspired by traditional Japanese techniques, offering specialized hair treatments and massages to provide our clients with a deep relaxation experience. We are known for creating a serene environment where personal care and harmony come together to renew body and mind. Job Description: We are seeking a **Receptionist with a commercial profile** to join our spa team. The selected individual will be the spa's first point of contact and will play a key role in customer service, reservation management, and promoting our treatments and services. Your mission will be to ensure an **exceptional experience from welcome to farewell**, combining empathy, professionalism, and sensitivity toward the wellness world. Responsibilities: * Greet and attend to clients, ensuring a warm and professional welcome. * Manage phone calls, emails, and bookings in the system. * Advise clients on spa treatments and services, tailoring them to their needs. * Promote the sale of treatments and gift vouchers. * Maintain the reception area immaculate and aligned with the center’s aesthetics. * Collaborate with the team to coordinate schedules and ensure seamless service. Requirements: * Previous experience in reception or customer service, preferably in **spas, beauty centers, or wellness environments**. * Commercial mindset with a focus on sales and customer satisfaction. * Excellent presence, friendly demeanor, and strong communication skills. * Organized, responsible, and able to work effectively in a team. * Basic knowledge of beauty, wellness, or natural therapies (desirable). * Proficiency in computer tools and booking systems. Job type: Part-time Benefits: * Flexible working hours Application questions: * Do you have availability to work 30 hours per week during afternoon shifts? Experience: * receptionist: 1 year (Desirable) Work location: On-site