TECNICO IT- Gestión redes y sistemas

Description

Summary: This role involves supporting IT/OT systems and services, ensuring efficiency, overseeing network configurations, managing Active Directory and virtual environments, and contributing to improvement initiatives. Highlights: 1. Manage IT/OT systems and services, ensuring efficiency and service levels 2. Oversee network and communication system installation and configuration 3. Contribute to continuous improvement and technological innovation * *Will be a member of the plant's Operations Technology and IT teams.* * *Will be responsible for users support and IT systems and services, to ensure service levels, and improve efficiency.* * *Oversee the installation and configuration of network and communication systems and devices, supporting IT/OT migration and integration projects.* * *Manage Active Directory, Microsoft 365 clients, and virtualized environments.* * *Support the analysis, planning, and coordination of improvement initiatives, including hardware and software components.* * *Ensure the administration and maintenance of physical and virtual servers.* * *Install and configure PCs/laptops and user devices, including mobile devices and smartphones.* * *Support users in resolving technical issues.* * *Ensure troubleshooting and recovery in case of failures.* * *Verify the correct implementation and installation of security and data protection solutions (antivirus, antimalware, backup/restore, security policies), in accordance with applicable legislation.* * *Coordinate and monitor the service levels of suppliers and partners operating in your area of expertise to support the plant's IT/OT activities and ensure compliance with objectives according to company guidelines.* * *Contribute to the development of technical documentation in accordance with policies and best practices.* * *Collaborate in the plant's computer system validation (CSV) activities.* * *Comply with the safety and environmental regulations applicable to your job.* *Requirements* * *Bachelor's degree, equivalent, or equivalent in Computer Science, Systems Engineering, Electronics/Industrial Automation, or a related field.* * *At least 2\-3 years of experience in managing IT systems, networks, and security.* * *Training in Microcomputer Systems, Systems Administration, Application Development, or a related field.* * *Knowledge of operating systems (Windows and/or Linux) and office and enterprise applications (Windows Server, Active Directory, Microsoft Office 365\), collaboration tools (SharePoint, etc.), networks, and virtualization.* * *Experience in database management (preferably SQL), cloud architectures, and virtualization systems (VMWare, etc.).* * *Experience in technical support and incident resolution.* * *Experience with MES, SCADA, QMS, and WMS, as well as PLC and machine interface solutions, is a plus.* * *Familiarity with production computing environments, processes, and manufacturing techniques.* * *Strong problem\-solving and results\-oriented skills, excellent interpersonal skills, and a willingness to interact with stakeholders from different areas of the company.* * *Technical skills in programming languages are a plus.* * *Excellent communication and customer service skills.* * *Experience in collaborative environments and working with multidisciplinary teams.* * *Interest in continuous improvement and technological innovation.* * *Good written and spoken English.* * *Occasional interventions outside standard business hours when required, to ensure service continuity and avoid production impact (for example during planned maintenance, incidents, or production constraints).*