




Job Summary: We are seeking dynamic and enthusiastic staff to provide customer service, sell tickets, and advise visitors on the bus service to the Lakes of Covadonga. Key Highlights: 1. Interaction with people from around the world 2. Working in a privileged natural setting 3. Continuous training and career development plan **Who are we?** We are a Top Employer organisation with more than 20,000 people whose presence is in multiple countries and who share a common objective: to build a sustainable, multimodal and connected mobility. For 100 years we have mobilised people, we have put into motion the highest safety standards and excellence in everything that we do while caring for the environment and also the people who is part of the organisation. Innovation, diversity, sustainability and searching for new ways to perform is what moves us. We firmly believe that having a diverse and inclusive team is key to our success and to offer a quality service to our customers. If you want to join an organisation that values our differences, we are looking for you! **What will your day-to-day be like?** Join our team and experience an unforgettable adventure at the heart of the Picos de Europa! Are you passionate about customer interaction and eager to be part of an exciting project? At Alsa, the leading company providing transport services to the **Lakes of Covadonga**, we are seeking dynamic and enthusiastic individuals to join our ticketing team during **Easter Week and the summer season**. Your responsibilities will include: * Selling tickets for the bus service to the Lakes of Covadonga. * Providing information and advice to visitors regarding routes, schedules and available services. Cash handling and daily cash reconciliation. * Customer service and resolution of incidents. **What do we offer?** * **Workplace:** Cangas de Onís. * **Contract type:** Temporary (From 30/03/2026 to 08/04/2026 and from 01/06/2026 to 30/09/2026). Depending on passenger volume, the contract may be extended until 18/10/2026, as well as on 24, 25 and 31/10/2026; 01 and 02/11/2026; and from 01 to 08/12/2026. * **Working hours:** Rotating shifts Monday through Sunday, with two days off per week. * **Salary:** Approx. €1,916.1 gross/month (including extra payments). * **A unique work environment:** You will work in a privileged natural setting surrounded by spectacular landscapes. * **A young and dynamic team:** You will join a group of people passionate about tourism and customer service. * **An enriching experience:** You will have the opportunity to interact with people from around the world and contribute to their unforgettable experience. * **Innovation and professional development:** You will work with the most advanced technologies in the passenger transport sector. * **Continuous training:** You will learn alongside the best professionals — our dedicated training team will support you from day one and throughout your professional career. * **Career development plan:** Opportunity to grow within a company committed to its employees’ development. * We offer the **“Alsalud”** programme to help you maintain healthy lifestyle habits. * You may opt into our **Flexible Compensation Programme**. * You will receive the **Alsa Plus Employee Card**, granting you and your immediate family significant travel benefits on bus services and major discounts at numerous establishments. * You may participate in our **volunteering initiatives**. * We **recognise** employees who best embody our core values in their daily work. **What do we expect from you?** * A positive and proactive attitude, with eagerness to learn and grow professionally. * Excellent communication and customer service skills, with the ability to effectively resolve incidents. * Availability to work flexible hours, including weekends and public holidays. * Foreign language proficiency and prior customer service experience will be considered favourably. * Proficiency in new technologies. * Residence in Cangas de Onís or nearby areas. * Personal vehicle. **Our commitment to equal opportunities** In Alsa we promote diversity and equal opportunities. We are committed to creating an inclusive environment where each person, no matter their nationality, culture, gender, gender identity, age, sexual orientation, disability or any other personal condition, has the same opportunities that will allow them to develop their potential. That is why our hiring decisions are based on your profile, knowledge, experience and talent, because we value your passion for contributing and improving the future of sustainable mobility. In addition, we guarantee a fair and accessible hiring process. If you have a disability or need any adaptation during the hiring process or incorporation, please let us know. Continue your journey with us, want to hop in? **#asfarasyouwant #alsatalent**


