




Job Summary: We are seeking a professional passionate about legal analysis and drafting technical documents to manage extrajudicial complaints against banking institutions, deepen expertise in banking products, and contribute improvements. Key Highlights: 1. Comprehensive management of extrajudicial banking complaints 2. In-depth knowledge of banking products and case law 3. Professional development in a high-expectation environment with continuous improvement Description Hello! Do you enjoy legal analysis and drafting technical documents? Do you want to fully manage extrajudicial complaints filed by clients against one of the leading national banking institutions, including drafting technical response documents? Do you wish to deepen your knowledge of all types of banking products? Then we want to meet you! Challenges we propose: * Manage extrajudicial complaints filed against our clients, draft relevant technical documents, and negotiate with counterparties when appropriate. * Gain exposure to an extensive range of banking, financial, insurance, and consumer-related complaint cases. * Develop professionally within a high-performance, demanding environment working for a leading national banking institution. * Contribute ideas for process, quality, and knowledge improvement. Requirements What we expect: * Bachelor’s or Licentiate degree in Law * Prior experience in the aforementioned areas is highly valued, though not mandatory: we will provide all necessary training and support to help you progress. * Attitude and passion for what we do. * Commitment to quality and agreed client deadlines. * Interest in technology and process improvement. Reasons why you’ll love joining FYR: Join a dynamic team of over 120 professionals deeply committed to quality and customer satisfaction, supporting a project grounded in delivering high-value-added services through conciliation, comfort, and respect for people. We offer an initial annual gross salary starting from €20.000, with potential increases based on experience provided. We would also be delighted to meet you if you wish to sign an academic internship agreement—curricular or extracurricular—as we value individuals beyond the formal structure of our relationship. At FYR, you choose: * Your start and end time: we offer flexible working hours year-round, including the option to compress your schedule. * Where you work: we operate a hybrid remote-work model, allowing you to voluntarily choose where to work certain days each month. * How you dress: our casual dress code lets you come to the office in whatever way feels most comfortable to you. * Which office you join: we have offices in Barcelona and Madrid—you decide which one you prefer, or whether to split your time between them. At FYR, you contribute: * Collaboratively: we are building a strong team founded on collaboration, respect, and mutual support—moving away from internal competition. Customer satisfaction depends on everyone. * By solving problems: our mission is to solve our clients’ problems—we must analyze, conceptualize, validate, and execute. * Through learning and improving: the reality faced by our clients requires us to continuously adapt to changing environments; thus, all of us must possess the necessary adaptability and flexibility—both in learning and mindset. * With impact: we operate on meritocracy, valuing contribution and attitude—not seniority or age. * By participating: we host practice communities that bring together people from different teams around shared interests—such as quality and knowledge, innovation, or emerging technologies. At FYR Legal, we are firmly committed to fostering a diverse, inclusive, and non-discriminatory environment, ensuring equal opportunity and evaluating all applications solely on objective, merit-based criteria—without distinction based on gender, age, ideology, religion, or sexual orientation. Committed to hiring persons with disabilities, possession of a disability certificate of 33% or higher will be viewed very favorably.


